OHbaby! Forums : Big ups to Empower https://www.ohbaby.co.nz/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 06 May 2026 17:42:27 +0000 Wed, 26 Nov 2008 19:01:14 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.05 360 https://www.ohbaby.co.nz/forum/RSS_post_feed.asp?TID=22756 <![CDATA[OHbaby! Forums]]> https://www.ohbaby.co.nz/forum/forum_images/web_wiz_forums.png https://www.ohbaby.co.nz/forum/ <![CDATA[Big ups to Empower : Wow that is really good. ]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=22756&PID=553439&title=big-ups-to-empower#553439 Author: mummy_becks
Subject: 22756
Posted: 26 November 2008 at 7:01pm

Wow that is really good.

]]> Wed, 26 Nov 2008 19:01:14 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=22756&PID=553439&title=big-ups-to-empower#553439 <![CDATA[Big ups to Empower : Well thats good to hear, im with...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=22756&PID=553332&title=big-ups-to-empower#553332 Author: Mum_mum
Subject: 22756
Posted: 26 November 2008 at 4:55pm

Well thats good to hear, im with Empower and i would have been pretty worried about paying the $500 extra!!! Thanks Jo!]]> Wed, 26 Nov 2008 16:55:40 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=22756&PID=553332&title=big-ups-to-empower#553332 <![CDATA[Big ups to Empower : I&#039;m not actually an empower...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=22756&PID=553237&title=big-ups-to-empower#553237 Author: MrsMojo
Subject: 22756
Posted: 26 November 2008 at 3:12pm

I'm not actually an empower customer anymore, I switched providers last year, but I just received a phone call from them saying that last week due to a computer glitch a whole heap of letters were generated and sent out in error and I will be receiving a final demand asking for $500 very soon.  He told me to ignore it and apologised for the inconvenience.

What fantastic customer service!  I think that might have been the first time a company I've dealt with has identified an error and preempted complaints by calling all those affected infact when sky sent me an incorrect account I had to pay the full amount and then they credited it back to my bill a month later.

Well done empower.

]]> Wed, 26 Nov 2008 15:12:24 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=22756&PID=553237&title=big-ups-to-empower#553237