https://www.ohbaby.co.nz/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 08 Apr 2026 05:51:47 +0000 Mon, 02 Jul 2012 15:22:33 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.05 360 https://www.ohbaby.co.nz/forum/RSS_post_feed.asp?TID=42192 https://www.ohbaby.co.nz/forum/forum_images/web_wiz_forums.png https://www.ohbaby.co.nz/forum/ https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5804377&title=one-day-deals-issues#5804377 Author: AzzaNZ
Subject: 42192
Posted: 02 July 2012 at 3:22pm

No explanation, just an apology and a refund.]]> Mon, 02 Jul 2012 15:22:33 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5804377&title=one-day-deals-issues#5804377 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5804376&title=one-day-deals-issues#5804376 Author: JadeC
Subject: 42192
Posted: 02 July 2012 at 3:19pm

Yay! Great news!! Any explanation?]]> Mon, 02 Jul 2012 15:19:30 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5804376&title=one-day-deals-issues#5804376 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5804209&title=one-day-deals-issues#5804209 Author: Aroha11
Subject: 42192
Posted: 01 July 2012 at 10:25am

AzzaNZ - YAY good result pity it took them so long to get on to it. ]]> Sun, 01 Jul 2012 10:25:03 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5804209&title=one-day-deals-issues#5804209 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5804003&title=one-day-deals-issues#5804003 Author: scange
Subject: 42192
Posted: 29 June 2012 at 7:45am

Be careful, we ordered some of the lanterns from Grabone and they were posted all the way from China, so in some cases you aren't even dealing with NZ companies. They did arrive but not for 2 months, as you can imagine the shipping time from China!!]]> Fri, 29 Jun 2012 07:45:53 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5804003&title=one-day-deals-issues#5804003 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803957&title=one-day-deals-issues#5803957 Author: AzzaNZ
Subject: 42192
Posted: 28 June 2012 at 5:22pm

WOOO!!! Result!

I am getting a refund finally.

Thank heavens.]]> Thu, 28 Jun 2012 17:22:55 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803957&title=one-day-deals-issues#5803957 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803908&title=one-day-deals-issues#5803908 Author: AzzaNZ
Subject: 42192
Posted: 28 June 2012 at 10:46am

No, not me - must watch out for it!

They've closed my ticket in their system (or marked it resolved) still without me ever hearing a word from them.

I also googled the service provider and sent them an email (in addition to my calls and message) but no response on that either.]]> Thu, 28 Jun 2012 10:46:16 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803908&title=one-day-deals-issues#5803908 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803864&title=one-day-deals-issues#5803864 Author: Hopes
Subject: 42192
Posted: 27 June 2012 at 8:00pm

Is that you on FairGo next week?! If not, you'll be interested ]]> Wed, 27 Jun 2012 20:00:23 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803864&title=one-day-deals-issues#5803864 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803434&title=one-day-deals-issues#5803434 Author: HoneybunsMa
Subject: 42192
Posted: 22 June 2012 at 8:40pm

If they have a website look to see if there is a website designer who may have more contact details for them too.]]> Fri, 22 Jun 2012 20:40:39 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803434&title=one-day-deals-issues#5803434 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803304&title=one-day-deals-issues#5803304 Author: AzzaNZ
Subject: 42192
Posted: 21 June 2012 at 6:21pm

HoneybunsMa wrote: Ive used daily do a couple of times and found it fine. I had a query about a product that would be sent out and since they normally do services I wasn't sure if I contacted the company, they did respond a week or so after I had received the product but it was literally two weeks before xmas so imagine they were busy. I would imagine that its the service providers issue to begin with. Have you googled the company? Is it independently owned, do they have their own website and email address, a physical address at all?

They only had a mobile number on the voucher. I called 3 times and left a message. Only contacted Dailydo when they hadnt responded.

I hadnt thought of googling them tbh, will give it a shot and see if any other contacts come up.]]> Thu, 21 Jun 2012 18:21:35 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803304&title=one-day-deals-issues#5803304 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803258&title=one-day-deals-issues#5803258 Author: AgnesJ
Subject: 42192
Posted: 21 June 2012 at 12:21pm

I've only used 'Grab one' , the deals for things like resturants/cafes, movie passes, ferry passes, beauty treatments seem to be fine.
Recently I've ordered some toothbrush heads for electric toothbrushes that were rubbish - didnt' fit my electric toothbrush head and had to chuck them out. Also ordered some baby tights that were absolute junk and took ages to arrive - way longer than what the deal said. Grab One were not very helpful when I contacted them either.]]> Thu, 21 Jun 2012 12:21:02 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803258&title=one-day-deals-issues#5803258 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803186&title=one-day-deals-issues#5803186 Author: HoneybunsMa
Subject: 42192
Posted: 20 June 2012 at 6:32pm

Ive used daily do a couple of times and found it fine. I had a query about a product that would be sent out and since they normally do services I wasn't sure if I contacted the company, they did respond a week or so after I had received the product but it was literally two weeks before xmas so imagine they were busy.

I would imagine that its the service providers issue to begin with. Have you googled the company? Is it independently owned, do they have their own website and email address, a physical address at all?]]> Wed, 20 Jun 2012 18:32:22 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5803186&title=one-day-deals-issues#5803186 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802992&title=one-day-deals-issues#5802992 Author: Aroha11
Subject: 42192
Posted: 19 June 2012 at 3:00pm

AzzaNZ - man when they 'do' get in contact with you they better have a solution, otherwise (if you are anything like me) it would be very hard to keep your cool, fx you hear something soon]]> Tue, 19 Jun 2012 15:00:27 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802992&title=one-day-deals-issues#5802992 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802951&title=one-day-deals-issues#5802951 Author: AzzaNZ
Subject: 42192
Posted: 19 June 2012 at 12:41pm

Its really ridiculous. I first contacted them about this on the 28th May.]]> Tue, 19 Jun 2012 12:41:57 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802951&title=one-day-deals-issues#5802951 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802944&title=one-day-deals-issues#5802944 Author: Hopes
Subject: 42192
Posted: 19 June 2012 at 12:34pm

Poos! I'll think twice about buying from them now...]]> Tue, 19 Jun 2012 12:34:31 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802944&title=one-day-deals-issues#5802944 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802943&title=one-day-deals-issues#5802943 Author: AzzaNZ
Subject: 42192
Posted: 19 June 2012 at 12:31pm

And still nothing from them. I've never encountered worse customer service!!!!]]> Tue, 19 Jun 2012 12:31:52 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802943&title=one-day-deals-issues#5802943 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802601&title=one-day-deals-issues#5802601 Author: AzzaNZ
Subject: 42192
Posted: 16 June 2012 at 10:44am

Still waiting for a response - there is a support ticket in their system but it doesnt seem to be going anywhere.

Its Dailydo.
]]> Sat, 16 Jun 2012 10:44:18 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802601&title=one-day-deals-issues#5802601 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802568&title=one-day-deals-issues#5802568 Author: JadeC
Subject: 42192
Posted: 15 June 2012 at 9:49pm

Damn, that's not good. Want to name and shame them here?]]> Fri, 15 Jun 2012 21:49:36 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802568&title=one-day-deals-issues#5802568 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802409&title=one-day-deals-issues#5802409 Author: AzzaNZ
Subject: 42192
Posted: 14 June 2012 at 8:33pm

Yeah, I've sent 2 emails, posted on their facebook page and used the contact form on their website twice.

They have now added me to some kind of service queue but I'm not sure what they'll decide or when they'll let me know.

I dont think I'll be buying anything through them again - their seeming lack of concern has left a bad taste in my mouth.]]> Thu, 14 Jun 2012 20:33:09 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802409&title=one-day-deals-issues#5802409 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802394&title=one-day-deals-issues#5802394 Author: JadeC
Subject: 42192
Posted: 14 June 2012 at 7:23pm

Have you contacted the deal site themselves? My friend bought a spa treatment, and could not get them to answer to book an appointment, so eventually she rang or emailed the deal site, and the spa place phoned her an hour later!]]> Thu, 14 Jun 2012 19:23:55 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802394&title=one-day-deals-issues#5802394 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802094&title=one-day-deals-issues#5802094 Author: Aroha11
Subject: 42192
Posted: 12 June 2012 at 8:14pm

I thought fairgo had their own website but I can't find it - looks like they have a facebook page....]]> Tue, 12 Jun 2012 20:14:16 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802094&title=one-day-deals-issues#5802094 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802002&title=one-day-deals-issues#5802002 Author: Stoked
Subject: 42192
Posted: 12 June 2012 at 12:33pm

You could try ringing your Visa company (assuming that's how you paid) as they can often reverse the charge if the company has failed to deliver the service paid for.

Good Luck.]]> Tue, 12 Jun 2012 12:33:18 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5802002&title=one-day-deals-issues#5802002 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801983&title=one-day-deals-issues#5801983 Author: Hadlam
Subject: 42192
Posted: 12 June 2012 at 10:48am

Keep on pestering, thats how ive got refunds im entitled too.

Make a record of when and how you've tried to get hold of them so if you do have to take them further you know whats happened when.

Even write letter to both companies saying you've had this problems and explain what you've done to try rectifie it and you're giving them to a certain date to be in touch regarding a refund and if they don't you will be taking "appropriate action". Which could be like fair go as others have suggested etc.]]> Tue, 12 Jun 2012 10:48:54 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801983&title=one-day-deals-issues#5801983 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801979&title=one-day-deals-issues#5801979 Author: AzzaNZ
Subject: 42192
Posted: 12 June 2012 at 10:39am

thanks kelzie_rose... I will be complaining as much as I can until I get a refund. I cant afford to throw cash away.]]> Tue, 12 Jun 2012 10:39:50 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801979&title=one-day-deals-issues#5801979 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801975&title=one-day-deals-issues#5801975 Author: kelzie_rose
Subject: 42192
Posted: 12 June 2012 at 10:35am

We had this. I called every day til I got a refund!]]> Tue, 12 Jun 2012 10:35:28 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801975&title=one-day-deals-issues#5801975 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801964&title=one-day-deals-issues#5801964 Author: AzzaNZ
Subject: 42192
Posted: 12 June 2012 at 9:42am

Thanks Aroha - I'm only finding Fairgo on the TVNZ site, do they have their own site or am I looking for a particular episode?]]> Tue, 12 Jun 2012 09:42:03 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801964&title=one-day-deals-issues#5801964 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801958&title=one-day-deals-issues#5801958 Author: Aroha11
Subject: 42192
Posted: 12 June 2012 at 9:26am

AzzaNZ - I think there might be info on Fairgo? I think they have a website, I know they have done a bit on it and who is responsible etc - good luck]]> Tue, 12 Jun 2012 09:26:57 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801958&title=one-day-deals-issues#5801958 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801957&title=one-day-deals-issues#5801957 Author: AzzaNZ
Subject: 42192
Posted: 12 June 2012 at 9:23am

Has anyone had any problems with stuff bought on the one day deal type websites?

I bought a service in May, the people didnt arrive to do the job and all my phonecalls and messages went unanswered and now my contact with the daily deal site is also falling on deaf ears.

I'm wondering if there's a process I should be following to get my money refunded.]]> Tue, 12 Jun 2012 09:23:50 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=42192&PID=5801957&title=one-day-deals-issues#5801957