OHbaby! Forums : Sooo ANGRY (update) https://www.ohbaby.co.nz/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 05 Apr 2026 08:26:50 +0000 Wed, 11 Apr 2007 12:30:54 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.05 360 https://www.ohbaby.co.nz/forum/RSS_post_feed.asp?TID=6651 <![CDATA[OHbaby! Forums]]> https://www.ohbaby.co.nz/forum/forum_images/web_wiz_forums.png https://www.ohbaby.co.nz/forum/ <![CDATA[Sooo ANGRY (update) : I&#039;ve shopped there before...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128787&title=sooo-angry-update#128787 Author: Two Blondinis
Subject: 6651
Posted: 11 April 2007 at 12:30pm

I've shopped there before - was buying a breast pump (before I had Caitlin) and whilst we were at the till paying for it another lady came in with one that had broken (for whatever reason) and she needed it then and there to feed her baby. The shop assistant said she couldn't have that one (last one in shop) as I had already asked for it and that she would have to go miles away to go pick up one from another branch!

I couldn't believe the stupidity of the sales chick!!! So I gave the pump to the lady and bought my pump at my local Baby City in Henderson who were disgusted at the attitude of the Albany branch. I've always bought my stuff from the Henderson shop and have found them to always be really really helpful

So it's definitely NOT a one off! I'd never shop at Albany again on principal! ]]> Wed, 11 Apr 2007 12:30:54 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128787&title=sooo-angry-update#128787 <![CDATA[Sooo ANGRY (update) : GOod on you! I remember seeing...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128761&title=sooo-angry-update#128761 Author: ginger
Subject: 6651
Posted: 11 April 2007 at 11:17am

GOod on you! I remember seeing a car parked at Mitre 10 about a year ago - they'd obviously had a bad experience with a car dealer, and had put signs in their side windows naming the dealer and recommending that people don't touch them with a barge pole! When you think about how much time you spend in traffic in Auckland, it's one way to get your message out!!! I thought, good on them!]]> Wed, 11 Apr 2007 11:17:38 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128761&title=sooo-angry-update#128761 <![CDATA[Sooo ANGRY (update) : Yap, I would phone Head office....]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128760&title=sooo-angry-update#128760 Author: Roksana
Subject: 6651
Posted: 11 April 2007 at 11:17am

Yap, I would phone Head office. I shopped at botany and they were very nice....head office needs to know that they employed a bunch of idiots in that shop!! ]]> Wed, 11 Apr 2007 11:17:06 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128760&title=sooo-angry-update#128760 <![CDATA[Sooo ANGRY (update) : ooh good to know, thats my &#039;local&#039;...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128758&title=sooo-angry-update#128758 Author: callalily
Subject: 6651
Posted: 11 April 2007 at 10:56am

ooh good to know, thats my 'local' baby city so i won't be shopping there!

i agree take your complaint to head office ! ]]> Wed, 11 Apr 2007 10:56:11 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128758&title=sooo-angry-update#128758 <![CDATA[Sooo ANGRY (update) : I can&#039;t say I&#039;ve ever...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128744&title=sooo-angry-update#128744 Author: jax
Subject: 6651
Posted: 11 April 2007 at 10:36am

I can't say I've ever really been impressed with the service at that shop either...]]> Wed, 11 Apr 2007 10:36:22 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128744&title=sooo-angry-update#128744 <![CDATA[Sooo ANGRY (update) : I would contact the head office...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128742&title=sooo-angry-update#128742 Author: lizzle
Subject: 6651
Posted: 11 April 2007 at 10:33am

I would contact the head office and make an official complaint. doesn';t sound as though it was a one-off]]> Wed, 11 Apr 2007 10:33:54 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128742&title=sooo-angry-update#128742 <![CDATA[Sooo ANGRY (update) : good on you for telling the other...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128404&title=sooo-angry-update#128404 Author: ellabellame
Subject: 6651
Posted: 10 April 2007 at 6:58pm

good on you for telling the other customer about it!]]> Tue, 10 Apr 2007 18:58:23 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128404&title=sooo-angry-update#128404 <![CDATA[Sooo ANGRY (update) : tell me about it. we are shifting...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128373&title=sooo-angry-update#128373 Author: peanut butter
Subject: 6651
Posted: 10 April 2007 at 6:04pm

tell me about it. we are shifting and I am trying to get our telstra clear connection changed over.....so far I have tried 3 times and been on hold for 20-30min!!!! I've given up each time and had to try again.....currently on hold. Maybe we should just go back to telecom]]> Tue, 10 Apr 2007 18:04:06 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128373&title=sooo-angry-update#128373 <![CDATA[Sooo ANGRY (update) : Good on you for standing up to...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128365&title=sooo-angry-update#128365 Author: Brenna
Subject: 6651
Posted: 10 April 2007 at 5:45pm

Good on you for standing up to them!! Grrrr...bad customer service really pi##es me off!!!! ]]> Tue, 10 Apr 2007 17:45:04 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128365&title=sooo-angry-update#128365 <![CDATA[Sooo ANGRY (update) : Oooh, me too! We went there looking...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128354&title=sooo-angry-update#128354 Author: caraMel
Subject: 6651
Posted: 10 April 2007 at 5:32pm

Oooh, me too! We went there looking for carseats a month or so ago and they were all standing around chatting at the counter.
We asked for some information and one of the girls gives this giant sigh and goes and drags the one girl who was working away from the customer she was helping to advise us, and didn't even take over helping the customer who got abandoned for us!
The info we got was pretty hopeless and she couldn't answer any of my questions about how to strap the carseat in either.
Ridiculous when you consider how much competition they've got in the area, and the fact that they're a specialised baby shop!]]> Tue, 10 Apr 2007 17:32:32 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128354&title=sooo-angry-update#128354 <![CDATA[Sooo ANGRY (update) : Okay, will name the shop, and...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128348&title=sooo-angry-update#128348 Author: thunderwolves
Subject: 6651
Posted: 10 April 2007 at 5:24pm

Okay, will name the shop, and if i wasnt supposed to I guess some one will just remove this thread.

Also remember the other branch i spoke to were very nice so it may just be this particular shop

 

BABY CITY ....ALBANY.

annoyes me even more since i got my push chair there too.

]]> Tue, 10 Apr 2007 17:24:31 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128348&title=sooo-angry-update#128348 <![CDATA[Sooo ANGRY (update) : Its a core principle of customer...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128340&title=sooo-angry-update#128340 Author: MummyFreckle
Subject: 6651
Posted: 10 April 2007 at 5:11pm

Its a core principle of customer service - customers will always share bad stories, and they will 'choose with their feet'...meaning they will take their business elsewhere. I HATE shop people who are unhelpful - especially if I am spending a lot of money there or if I have made a special effort / journey to visit a shop.

Go-on....Tell us which shop it was - there may be others who have experienced bad or unhelpful services at the same place, but havent said anything.

 

]]> Tue, 10 Apr 2007 17:11:25 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128340&title=sooo-angry-update#128340 <![CDATA[Sooo ANGRY (update) : I agree, tell who they are so...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128335&title=sooo-angry-update#128335 Author: kezplanet
Subject: 6651
Posted: 10 April 2007 at 5:05pm

I agree, tell who they are so others dont get caught out (if you are allowed) hope there are no more problems with the cot!!]]> Tue, 10 Apr 2007 17:05:57 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128335&title=sooo-angry-update#128335 <![CDATA[Sooo ANGRY (update) : good on you - now tell us the...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128326&title=sooo-angry-update#128326 Author: Bizzy
Subject: 6651
Posted: 10 April 2007 at 4:43pm

good on you - now tell us the name of the shop too please. i believe bad service should be reported so we can all boycott.]]> Tue, 10 Apr 2007 16:43:54 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128326&title=sooo-angry-update#128326 <![CDATA[Sooo ANGRY (update) : So Tuesday came, and the un-named...]]> https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128319&title=sooo-angry-update#128319 Author: thunderwolves
Subject: 6651
Posted: 10 April 2007 at 4:35pm

So Tuesday came, and the un-named shop was supposed to call me this morning about the broken cot. but no phone call. I ring them, still pissed about the whole situation but more pissed because they havent rung. I speak to the manager, (no wonder her staff are a bunch of useless twits, she was just as bad) any ways to cut a long rant short, they got me a new drop side.

They were so unfriendly, no apology, not even a smile, so i told them i was boycotting the shop, and as a walked out i said to another customer walking in not to shop there they were rude and un helpful, and also didnt seem to care at all about the safety of children, and she turned around and walked out.

Rant over, cot fixed.

]]> Tue, 10 Apr 2007 16:35:09 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=6651&PID=128319&title=sooo-angry-update#128319