honeychild - nice save!!!:)
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Category: Product Reviews
Forum Name: Cloth Nappy Discussion
Forum Description: Are you new to cloth nappies? Looking for washing tips? Want to rave about a great new nappy you've tried? By popular request a board especially for all our cloth Mums!
URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=12253
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Topic: honeychild - nice save!!!:)
Posted By: BaAsKa
Subject: honeychild - nice save!!!:)
Date Posted: 14 November 2007 at 11:23am
I was feeling a bit frustrated about my faulty honeychild nappies and having to wait so long for them to come back but now i must say i recieved an email from them yesterday and im loving how they are making up for the inconvenience!...they are sending me 4 (i sent back 4 faulty nappies) interim seconds nappies to use until my new ones come in but when they come in i still get to keep the interim nappies so all up i get 8 nappies back for the trouble!! 
Im not sure what a seconds nappy means (second hand or some manifacturer flaw) but im appreciating it regardless!!!
NICE SAVE HONEYCHILD!!!!
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Replies:
Posted By: Tricia
Date Posted: 14 November 2007 at 11:40am
| They sent me some seconds to make up for my faulty ones - the only second thing about them was the liner was stitched in inside out. Still not convinced about the strength of their snaps but I'll wait until the proper ones come through. |
Posted By: Tricia
Date Posted: 14 November 2007 at 11:41am
| They sent me some seconds to make up for my faulty ones - the only second thing about them was the liner was stitched in inside out. Still not convinced about the strength of their snaps but I'll wait until the proper ones come through. |
Posted By: kebakat
Date Posted: 14 November 2007 at 12:49pm
| That was good of them! I have no probs with their customer service. They are nice to deal with. But I don't trust the snaps either.. I think they have the pressure still set wrong on their automated snap press. |
Posted By: daikini
Date Posted: 14 November 2007 at 12:52pm
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I bought 12 HC a month ago... they sent the order in 2 halves, due to some colours being on back order. The first 5 (which I received 2 days after placing the order!) were fine but the second 7 (the back-ordered ones, which arrived about 2 weeks later) have dodgy snaps... maybe its something they've mucked up recently? ------------- Becca, mum of 2 girls & 3 boys |
Posted By: BaAsKa
Date Posted: 14 November 2007 at 5:14pm
lol Tricia i was just thinking when you mentioned the inside out fleece on the seconds nappies - theyl probably send me back my old ones as seconds with the inside out fleece!! lol 
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Posted By: Spudling
Date Posted: 15 November 2007 at 7:34am
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yes, very nice save honeychild, I got my two interim seconds nappies to use and keep and they are great.
What wonderful customer service, I don't think you could ask more than that eh!!  ------------- http://tickers.families.com"> 
http://tickers.families.com"> 
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Posted By: Bizzy
Date Posted: 15 November 2007 at 7:45am
what - apart from getting it right the first time...lol!!!  ------------- http://www.myfitnesspal.com/weight-loss-ticker"> 
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Spudling wrote:Posted By: Tricia
Date Posted: 15 November 2007 at 8:32am
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It's a shame that they are getting it wrong with the product. We're trying to do our bit and support NZ products but we are paying a premium for doing that and getting sub standard products.
They are good at swapping things out but their quality control should not let this standard be accepted as saleable goods. I got replacements for the faulty snaps nappies and the replacements were just as bad. They were tested before being sent out and were supposed to be the best of the bunch. But not good enough in my opinion. The reps are very helpful but I think they have a way to go to get the brand name accepted as a quality product. |
Posted By: nikkitheknitter
Date Posted: 15 November 2007 at 8:41am
| I played with some new HC nappies yesterday and they had snaps the worked, but didn't make that loud snapping sound. They looked like they'd come apart VEEEERY easily too - is this the same thing you guys have had? |
Posted By: Spudling
Date Posted: 15 November 2007 at 8:43am
ha ha, I just about wrote that myself!!! ------------- http://tickers.families.com">
http://tickers.families.com">
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Posted By: Spudling
Date Posted: 15 November 2007 at 8:45am
yep, thats what I sent mine back for. The snaps worked but only just, a bit of movement and they would just pop open...nothing like the snaps on my first HC nap ------------- http://tickers.families.com">
http://tickers.families.com">
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Posted By: MissCandice
Date Posted: 15 November 2007 at 9:13am
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i was going to buy some of the HC naps... but not anymore think il just buy FB ------------- ~ Mummy to a beautiful girl ~ |
Posted By: mummy_becks
Date Posted: 15 November 2007 at 10:09am
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This is me as well. ------------- I was a puree feeder, forward facing, cot sleeping, pram pushing kind of Mum... and my kids survived! |
Posted By: MissCandice
Date Posted: 15 November 2007 at 10:13am
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I just dont want all these problems.. i want nappies i can use, not ones i have to resell as shes grown out of them before they send me decent ones.. ------------- ~ Mummy to a beautiful girl ~ |
Posted By: Gracielou
Date Posted: 15 November 2007 at 10:37am
You're going to have lots of fluffy mail this week. I posted Astins naps yesterday ------------- 
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Posted By: BaAsKa
Date Posted: 15 November 2007 at 11:11am
hehe i have just this minute grabbed the nappies from the mail box!! i LOOOOOOVBVVVEEEE them!!! especially the tiger one!!!! cant wait for Astin to wake up so i can put him in them!! (one at a time of course! lol  ) .
thankyou thankyou thankyou Debbie!!
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Posted By: BaAsKa
Date Posted: 15 November 2007 at 11:15am
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i am annoyed that i payed so much for the nappies and they had faults with them BUT after reading around im thinking now that this is just teething problems of a new bussiness and will stick with my honeychilds as long as the standard picks up and also im not complaining about them getting it wrong NOW because i get 3 (thought it was 4 but one nappy was fixable) free nappies out of the blunder
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Posted By: BaAsKa
Date Posted: 15 November 2007 at 11:16am
I had loose snaps and inside out fleece |
Posted By: BaAsKa
Date Posted: 15 November 2007 at 11:18am
just curious - what colours did you get??? they didnt ask me if i wanted girls or boys so im assuming they are white???... |
Posted By: Tricia
Date Posted: 15 November 2007 at 12:10pm
| my whites are fine - but the green and tangerine ones got swapped and all had bad snaps. The seconds are dark and light blue but still have questionable snaps. |
Posted By: BaAsKa
Date Posted: 15 November 2007 at 12:13pm
| i just got mine and i got a dark blue, light blue and pink! lol. they all have inside out fleece and the pink has one bad snap but im not complaining because i KNEW they were seconds anyway! lol |
Posted By: Spudling
Date Posted: 15 November 2007 at 3:35pm
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mine are dark blue and pink (my boy looks so cute in pink!!!), I think the fleece must be inside out, but I can hardly tell, the snaps are fine, I wouldn't even know that these are seconds ------------- http://tickers.families.com">
http://tickers.families.com">
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Posted By: Burmese3
Date Posted: 18 November 2007 at 8:14pm
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OK - I bought 7 of which 2 I got refunded as the fleece was around the wrong way. However, all 7 of mine have really tight snaps! (which is kind of the opposite of everyone here).
Honey Child didn't think it was a fault, but has anyone tried taking off a nappy on an active wriggly toddler when they are just beginning to toilet train (with very tight snaps which seem to stretch the material out when trying to undo them!). I also bought some new Fuzzis at the same time, and they are a breeze to take on and off. I give up!!! Will sell them soon, obviously still OK to use, but kind of annoying when DD has now been toilet trained, they are hardly used, and now all these problems are surfacing with Honey Child naps. |
Posted By: BaAsKa
Date Posted: 19 November 2007 at 9:52am
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Burmese3 - i had one that had really tight snaps, it was my first one that i bought to try out and it was a small so i have sold it now but yeah it was a little annoying to take it off because i would almost fling the 'contents' onto the floor trying to ynk it off!!
......still loving my HC though
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