Treasures
Printed From: OHbaby!
Category: Product Reviews
Forum Name: Product Reviews
Forum Description: Cot or bassinette? Which pram is best for you? How about nappies? Check out our Product Reviews board to find out what other Mums and Dads think and share your thoughts!
URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175
Printed Date: 02 August 2025 at 10:14am
Software Version: Web Wiz Forums 12.05 - http://www.webwizforums.com
Topic: Treasures
Posted By: Maya
Subject: Treasures
Date Posted: 10 March 2008 at 12:38pm
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Even tho I am a cloth girl, I just have to give Treasures a big thumbs up. Last night Willie went on an emergency nappy mission at midnight to get sposies coz I have enough washing to do with all the spewy sheets let alone tummy-bug nappies, and when I opened the packet half of them are faulty.
OK so no thumbs up for that, but I rang their 0800 number this morning and spoke to a lovely man who is sending me out a replacement and he was very apologetic and sweet, so I am most impressed. Huggies were less helpful when I had probs with their Dry Nites. -------------  Maya Grace (28/02/03)
 (02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Replies:
Posted By: fattartsrock
Date Posted: 10 March 2008 at 1:32pm
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I had 2 faulty packs ages ago, so I emailed them then sent the faulty naps to them, and they sent me out 4 packs fo rmy trouble. I was very, very impressed. ------------- The Honest Un PC Parent of 2, usually stuck in the naughty corner! :P |
Posted By: Bel
Date Posted: 10 March 2008 at 1:37pm
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Surely a bit of a pity that you have to be impressed after they have dealt with faulty nappies...?
But always nice to hear about good customer service!! ------------- Mum to two beautiful kids
Luke (09.11.2007) Amy (01.04.2009) |
Posted By: EthansMummy
Date Posted: 10 March 2008 at 2:17pm
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I had half a packet of faulty nappies a month ago and I complained but because I couldn't send them a sample of the fault (I had finished the packet) I never heard back from them!!!!
Otherwise they are really good thou. It hasn't stopped me using their nappies. ------------- ** MUM TO ** Ethan 29/08/2006 Brooke 22/09/2008 |
Posted By: Shorty
Date Posted: 10 March 2008 at 3:11pm
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I am surprosed that Huggies were not helpful.
We had a faulty pack, I sent them a sample and they replaced the whole packet with 2, all within the week. I was pretty stocked with that. |
Posted By: fattartsrock
Date Posted: 10 March 2008 at 3:15pm
I only sent back 2 faulty naps to them, had about 4 or 5 in each packet, I used sellotape on them, so as not to waste... (it was a prob with the tabs) and got 4 packs of nappies for it.  ------------- The Honest Un PC Parent of 2, usually stuck in the naughty corner! :P |
fattartsrock wrote: