Mama2b
Printed From: OHbaby!
Category: General Chat
Forum Name: General Chat
Forum Description: For mums, dads, parents-to-be, grandparents, friends -- you name it! And you name the topic you want to chat about!
URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=20983
Printed Date: 04 October 2025 at 9:48am
Software Version: Web Wiz Forums 12.05 - http://www.webwizforums.com
Topic: Mama2b
Posted By: babyone
Subject: Mama2b
Date Posted: 16 September 2008 at 6:00pm
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Hi girls
Just wondering if anyone had ordered anything from the mama2b website and how they would rate the service. I placed an order 11 weeks ago and the clothing, whilst lovely, did not fit properly. I returned it four weeks ago and have had trouble getting my money refunded. I have spoken with Mandy Barker who said that a refund was not a problem, but its been three weeks now and nothing ... and she won't return any calls. Starting to wonder what's going on. Would welcome any feedback! |
Replies:
Posted By: katie1
Date Posted: 16 September 2008 at 10:15pm
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I looked at their website earlier in my pregnancy and took from it that you could only get a credit when you returned something. For that reason I didn't buy anything. Because of the price I wanted to be able to try them on first.
I hope it gets sorted soon for you. It is encouraging that she said a refund would be no problem though. |
Posted By: katie1
Date Posted: 16 September 2008 at 10:27pm
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Just relooked at website and it says:
Please note while we are happy to exchange we do not refund. I remember finding that really annoying compared to someone like Womama who are so awesome about returns and refunds with no questions asked. It is so hard to be able to predict whether you will like something when your body is a changing shape and I personally think to have good service then refunds should be available and carried out with no hassle. Good luck. |
Posted By: babyone
Date Posted: 17 September 2008 at 10:03am
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Thanks Katie
I saw that on their website too, but after talking with Mandy she said that legally they had to refund it the product did not fit correctly. I guess I'll just wait :O) |
Posted By: clover
Date Posted: 17 September 2008 at 10:09am
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Distance trading (internet or telephone) stipulates they have to refund. ------------- http://lilypie.com"> 
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Posted By: Bizzy
Date Posted: 17 September 2008 at 10:20am
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wasnt that one of the companies that was in the oh baby mag?
hope you get it sorted. ------------- http://www.myfitnesspal.com/weight-loss-ticker"> 
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Posted By: Peanut
Date Posted: 17 September 2008 at 12:51pm
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Seems like a long time between ordering and the clothing arriving too!
Fingers Crossed it gets sorted but I would keep ringing them every 2-3 days until you get your refund as 4 weeks is really unacceptable! -------------  
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Posted By: babyone
Date Posted: 18 September 2008 at 10:05am
| Well, good news ... I heard yesterday that I would be refunded last night - good outcome for me, Although this has been such a bad online shopping experience from this particular company that I don't imagine I will pursue further purchases. |
Posted By: katie1
Date Posted: 18 September 2008 at 12:42pm
| Great that you are finally getting it. I don't blame you for not using them again. |
Posted By: Kelpa
Date Posted: 18 September 2008 at 1:01pm
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Eeek..that would make me a bit WILD! Easily take our money dont they! -------------  
 
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