Technical problems
Printed From: OHbaby!
Category: General Chat
Forum Name: General Chat
Forum Description: For mums, dads, parents-to-be, grandparents, friends -- you name it! And you name the topic you want to chat about!
URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=26235
Printed Date: 01 October 2025 at 2:22am Software Version: Web Wiz Forums 12.05 - http://www.webwizforums.com
Topic: Technical problems
Posted By: Maya
Subject: Technical problems
Date Posted: 30 April 2009 at 12:39pm
Hi everyone,
My apologies for the ongoing technical issues, I know how frustrating it is for you all! Our technical team believe they have identified the cause of the issues, and are now working to resolve them. I will keep you posted on their progress via this thread.
Please hang in there, I promise OHbaby! will be back to normal as soon as humanly possible!
Hugs,
Emma and the team at OHbaby!
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Maya Grace (28/02/03)
(02/01/06)
 The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Replies:
Posted By: pepsi
Date Posted: 30 April 2009 at 6:34pm
The geek in me wonders what the technical issue is
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Posted By: BaAsKa
Date Posted: 30 April 2009 at 6:41pm
oh whoops! didnt even see this and asked the haps in the other thread...nevermind!
LMAO pepsi! i was thinking the same thing!!!
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Posted By: Maya
Date Posted: 30 April 2009 at 6:53pm
We now have too much traffic for the server to cope so need to optimise our database and batch delete some old/unused stuff, but there is a bug making it a bit trickier than it should be. That's why the forums are running slow, which then causes Time Outs which cause the random error messages.
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Maya Grace (28/02/03)
(02/01/06)
 The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Posted By: Henna79
Date Posted: 30 April 2009 at 6:54pm
could this have been why we lost the sept 08 thread Emma?
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Posted By: BaAsKa
Date Posted: 30 April 2009 at 7:09pm
oh too many people!! lol its a super popular site!!!
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Posted By: Maya
Date Posted: 30 April 2009 at 7:20pm
I'm not sure, sorry Henna. I'll ask them when I speak to them, but I suspect so.
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Maya Grace (28/02/03)
(02/01/06)
 The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Posted By: Twinboys2b
Date Posted: 30 April 2009 at 9:09pm
Isn't it funny that this thread took ages to load for me!
------------- 3yr old gorgeous ID twin boys.
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Posted By: Bobbie
Date Posted: 30 April 2009 at 9:54pm
lol my money was on server issues - glad they can resolve it without you guys having to buy a new one.
The errors seem to be worst around midday - is that when they're running their batch processes?
ETA: Sorry meant to say, thanks for all your sleuthing Emma
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Posted By: Maya
Date Posted: 01 May 2009 at 11:09am
Oky doky, update time. They are going to do what they can to patch things up today so we run OK over the weekend, then next week they will get stuck into the server optimisation which is going to take several hours.
So it's not a quick fix thing, but by the end of next week we should be all back to normal again.
Thanks so much for all your patience, I feel your frustration!
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Maya Grace (28/02/03)
(02/01/06)
 The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Posted By: mikeandsarina
Date Posted: 11 May 2009 at 3:25pm
Maya wrote:
We now have too much traffic for the server to cope so need to optimise our database and batch delete some old/unused stuff, but there is a bug making it a bit trickier than it should be. That's why the forums are running slow, which then causes Time Outs which cause the random error messages. |
Could this bug have been passed onto anyone?
Just wondering cause since Iv started using the site again my whole computer has been playing up and was thinking maybe a virus? anyone else experiencing this?? I was constantly logged in as well, I am now logging in everytime I enter the sight to see if it helps?
Thanks
------------- COHEN MICHAEL 20 MONTHS
http://lilypie.com">
XXSARINAXX
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Posted By: BaAsKa
Date Posted: 11 May 2009 at 3:29pm
I havnt noticed a prob with my computer but i did just try and go into a thread which said 44 replies and 0 views!!???? and i coudnt get into it.....
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Posted By: FreeSpirit
Date Posted: 11 May 2009 at 3:59pm
I'm unable to view inspirational stories thread. Just when I needed them...
------------- http://www.babysfirstsite.com">
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Posted By: Bizzy
Date Posted: 11 May 2009 at 4:13pm
Flutterby wrote:
I'm unable to view inspirational stories thread. |
same here - wondered if it was just me being blocked...
------------- http://www.myfitnesspal.com/weight-loss-ticker">
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Posted By: BaAsKa
Date Posted: 11 May 2009 at 5:36pm
oh yup thats the thread i was talking about - couldnt remember what it was called!! it looks like someone has been able to get into it seen as the last post was 2ish pm today.
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Posted By: Bobbie
Date Posted: 11 May 2009 at 10:09pm
mikeandsarina wrote:
Could this bug have been passed onto anyone?
Just wondering cause since Iv started using the site again my whole computer has been playing up and was thinking maybe a virus? anyone else experiencing this?? I was constantly logged in as well, I am now logging in everytime I enter the sight to see if it helps?
Thanks |
I think there's a majority of us having the log in issue - it won't be a virus thing but I doubt it will be fixed with the server fixes either.
And I hope this is ok to answer but I'm pretty sure Emma means 'bug' as in there was a coding error in the batch process that the developers wrote not a bug as in a virus.
ETA: Because preggy brain made me forget what I actually came in here to post about - I can't get into that thread either.
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Posted By: Babe
Date Posted: 14 May 2009 at 9:09am
Emma I can't update my profile without changing my username why is that?? I want to change my emal addy and password and address and stuff since its all what I originally had when I first joined but everythings different now. I really don't want to change my username though!!
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Posted By: Maya
Date Posted: 14 May 2009 at 2:46pm
You should be able to change that stuff from the main OHbaby! profile screen Babe, not the forum profile screen. Does that make sense?
The log in/out thing is on our list of problems to be fixed, it drives me nuts too!
And yes, Bobbie is right, I meant bug as in problem, not virus. The site doesn't have any viruses, we have things in place to deal with that.
Oh and the site running reaaaaaally slow over the last 24 hours isn't us, it's an Xtra problem - nice to be off the hook for once 
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Maya Grace (28/02/03)
(02/01/06)
 The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Posted By: Babe
Date Posted: 14 May 2009 at 5:43pm
I did change it on one profile (where I can add my avatar and tickers) but it still won't let me sign in on the new email and it wouldn't let me change the password at all 
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Posted By: Maya
Date Posted: 14 May 2009 at 7:48pm
That's the forum profile, you need to change it on the main site page. Go out of the forums onto the OHbaby! home page and select profile on the right hand side. It's the same place where you add your baby's birthday/pic to your main site profile.
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Maya Grace (28/02/03)
(02/01/06)
 The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Posted By: Babe
Date Posted: 15 May 2009 at 1:24pm
Yep Emma tried that and it says I don't have enough letters in my forum handle. Is there any way around that or do I absolutely have to change 'Babe' if I want to update my profile? Its says I have to have 5 letters or numbers no symbols and it won't change anything until I choose another handle I'm really hoping its just the site being a pain coz I've been Babe since I joined, it was ok to have 4 letters then.
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Posted By: babyg
Date Posted: 15 May 2009 at 3:00pm
Hi Emma,
Has the Oct 07 babies thread disappeared because of this technical issue?
Thanks
Evelyn
------------- Ev, Mum to:
Carys Ruby - 4 October 2007
Spencer James - 2 July 2010
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Posted By: Bumble
Date Posted: 18 May 2009 at 9:35am
Babe wrote:
Yep Emma tried that and it says I don't have enough letters in my forum handle. Is there any way around that or do I absolutely have to change 'Babe' if I want to update my profile? Its says I have to have 5 letters or numbers no symbols and it won't change anything until I choose another handle I'm really hoping its just the site being a pain coz I've been Babe since I joined, it was ok to have 4 letters then. |
I had that issue as well, thats why I am Bumble now, not Bee. I would really love to be Bee again tho...
------------- formerly known as "Bee"
Ethan ~ March 2003 Big 6 year old school boy!
Micah ~ Aug 2008 ~ Smiley pants who loves telephones!
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Posted By: BaAsKa
Date Posted: 18 May 2009 at 1:45pm
Is anyone else still having speed problems and thread problems????
today has been the worst so far for me - soooooooooo slow and several times i have tried to open a thread and got some random message, also get the "guest you are not permitted to post in here" even though im still signed in so not a guest!!
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Posted By: MrsMojo
Date Posted: 18 May 2009 at 2:01pm
Yep, having the same issues here Amber.
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Posted By: MrsMojo
Date Posted: 18 May 2009 at 2:06pm
Yep, having the same issues here Amber.
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Posted By: BaAsKa
Date Posted: 18 May 2009 at 3:35pm
lol Jo i see that seen as you got the silly double post thing too!!
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Posted By: MrsMojo
Date Posted: 18 May 2009 at 5:58pm
ha ha, I wasn't even sure I had posted because it stalled for so long I shut down my internet program
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Posted By: BaAsKa
Date Posted: 18 May 2009 at 7:19pm
yeah i just went to post something and it came up as page not found yet when i went to the thread my post was there!???
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Posted By: Maya
Date Posted: 19 May 2009 at 2:19pm
Bear with us! The tech team have advised me that they will be taking us down for an hour on Friday morning to upgrade the server, and after that we should have no more issues.
-------------
Maya Grace (28/02/03)
(02/01/06)
 The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Posted By: BaAsKa
Date Posted: 19 May 2009 at 6:08pm
Maya wrote:
Bear with us! The tech team have advised me that they will be taking us down for an hour on Friday morning to upgrade the server, and after that we should have no more issues. |
*note to self* I WILL NOT DIE FOR THAT SINGLE HOUR WITHOUT OHBABY!!
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