Safe n sound car seats
Printed From: OHbaby!
Category: Product Reviews
Forum Name: Product Reviews
Forum Description: Cot or bassinette? Which pram is best for you? How about nappies? Check out our Product Reviews board to find out what other Mums and Dads think and share your thoughts!
URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=33741
Printed Date: 23 August 2025 at 9:11pm
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Topic: Safe n sound car seats
Posted By: NikkiCham
Subject: Safe n sound car seats
Date Posted: 30 May 2010 at 3:35pm
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Hi All,
Just a quick plug for a great company. One of the ladies at coffee groups car was written off in an accident. The insurance company refused to replace the car seat that was empty in the back seat. It was a safe n sound. Somehow the company found out and contacted her. She now has a brand new carseat from the company. AWESOME |
Replies:
Posted By: High9
Date Posted: 30 May 2010 at 4:40pm
Yup the company will replace the car seats if they are in a crash. Only if the police are involved. It's their way of getting damaged seats off the roads. It's one of the reasons I got one  ------------- http://lilypie.com"> 
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Posted By: jessiesmum
Date Posted: 30 May 2010 at 6:04pm
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That's incredibly good of them. I'm so pleased I have one! ------------- http://lilypie.com"> 
DD 2007, Angel Baby 2009, DS 2010 |
Posted By: E&L+1
Date Posted: 31 May 2010 at 10:47am
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It was a selling point for us too. I recently checked our insurance policy and made sure that they knew that it would have to be replaced regardless of if it was in use or not. It was quite a long phonecall as they had to find out which policy it would have to come under! ------------- http://lilypie.com">  http://lilypie.com">
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Posted By: Star51
Date Posted: 01 June 2010 at 9:02am
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I was told too when I bought mine from the babyfactory, to take a photograph of baby actually sitting in the carseat - and keep the photo for insurance purposes. Safe n Sound may also require to see the photo, as proof that the carseat is actually in use.
Aside from this, the buckle on our safe n sound carseat became stuck, so the safe n sound people told me to take it out of the car and clean it out with water. They thought maybe there was food in it, but bubs doesn't eat in the car, so don't know why it did that. Anyhow, safe n sound sent me out a new buckle right away and it's all good now. Now that's customer service!! Initially I rang babyfactory to say that the buckle didn't work, and they were useless, so thats when I rang the manufacturer. |