Acc help
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Topic: Acc help
Posted By: mrsturtle
Subject: Acc help
Date Posted: 22 September 2010 at 10:01am
Stupidly i have broken my hand and elbow  hubby is being a  and doing pretty much everything including working nights so gp has said to contact acc to get some assistance just wondering if anyone knows what sort of things they do and if anyone has used them was it worth it? Im just a little worried that they will send someone who the girls dont like or isnt helpful.
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Replies:
Posted By: minik8e
Date Posted: 22 September 2010 at 11:14am
I'm currently on ACC and get home help and childcare assistance, after surgery on my wrist a couple of weeks ago. I have childcare from 8.30-10am each morning (so to help get them dressed/have breakfast/me to have a shower) and then from 6-7.30pm (bath, bottle and bed). I could choose my times, so could have got more help but I hate asking for help  My lady is awesome and the girls love her. Without her I would be doing a lot more damage to my wrist - as it is it's taking a long time to heal because of the time through the day where it's just me and I have to pick them up/change them etc.
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Posted By: fairy1
Date Posted: 22 September 2010 at 11:20am
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My experience is more with the elderly where they provide home help (cleaning etc) or assistance with washes/showers. I guess they would provide the same for you.
Personally I had them provide me with taxi rides to school after surgery as I couldnt catch the bus ( this was over 10yrs ago tho). I dont know if they could help with childcare sorry. If they sent someone to help with cleaning and general household chores (eg washing, hanging it out etc) that isnt helpful then you need to complain, but if its just that your girls dont like them then the company wont be able to do anything about that. Hope that helps and sorry about your arm, hope its not too sore. ------------- http://lilypie.com"> 
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Posted By: HuntersMama
Date Posted: 22 September 2010 at 11:21am
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Probably best to talk to your case manager and let them know what problems you are having and what specific help you need. They are pretty good but have tightened up heaps lately. If you have someone in mind you could use them, or else they go through agencies/companies and if you arent happy with who you get you can always request they are changed. ------------- http://lilypie.com"> 
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Posted By: first
Date Posted: 22 September 2010 at 11:36am
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I had surgery on my knee last september and because I was married they felt that my husband could give me all the help I needed which was completely untrue. I had to keep argueing my case for a long time but finally they gave me several hours every day. They were good at the house work but not particularly good with my son which I really needed help with.
I have heard of other people having good experiences so think my case is possibly a bad example. Parentport could also be a help to you if you are in the right area. ------------- http://lilypie.com"> 
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Posted By: amme_eilyk
Date Posted: 22 September 2010 at 1:55pm
| I'm not sure about childcare, but they can do the housework, dusting, washing, vacuuming etc. Thats what my mum had when she broke her ankle. |
Posted By: _H_
Date Posted: 22 September 2010 at 6:09pm
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a couple of years ago i worked for a family because the mum had hurt her back. i was their normal babysitter but im not sure how she worked it out with ACC. is there anyone that could help you out? maybe if you will go to the case manager with someone in mind they will let you use them? ------------- http://lilypie.com" rel="nofollow"> 
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Posted By: Jaune
Date Posted: 22 September 2010 at 8:03pm
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I'm currently on maternity leave but do the assessment work for ACC.
Let your Case Manager know that you're not managing and depending on your circumstances they'll more than likely arrange for an assessment to be carried out in your home. You'll be assessed based on your injury-related needs and any social support, including partner and family living locally etc will be taken into consideration when working out the help you may be entitled to. ACC generally cover home help (domestic tasks), child care, attendant care (personal care tasks) and transport but what you actually get will come down to the options identified in the assessment and what your Case Manager ultimately decides. The assessment also has to identify options that you may not necessarily like, such as using family/partner to provide the support, if feasible. Once ACC have established your entitlement you do get some say in who provides the care. You can go with a care agency or alternatively if you know someone who is available and can provide the care ACC can have them provide the support. ACC have really tightened the purse strings in the past 12 months and if your partner is available at home during the day then there may be an expectation that he can provide the support required...although it's definitely worth seeing what you are entitled to, especially if you're going to be incapacitated for a long period of time. Sorry about the long post!! ------------- http://lilypie.com"> 
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Posted By: minik8e
Date Posted: 22 September 2010 at 8:20pm
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I would hope that they look at the fact that he works nights, when taking into consideration any support he can offer during the day!! I completely overlooked the fact that I am a solo mum, therefore it is just me here, and their father has them weekends (so I have help Mon-Fri only). My help is also just through the local agency - I had never met her before, and she is fantastic with the girls.
Good luck!! I hope you manage to sort something out that suits your family. |
Posted By: mrsturtle
Date Posted: 23 September 2010 at 1:20pm
Thanks ladies, an assesor is coming in the morning to see what i need/what they can provide. A collegue from the ambulance station works thru an agency that work for acc so she said i could request her so that would be good 
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Posted By: mrsturtle
Date Posted: 23 September 2010 at 1:23pm
| Hubby will be back on days next week anyway as he dose 2 weeks days 2 weeks nights so hes not going to be arond between 4am and 5pm (he drives fuel tankers) and because he took most of his leave when Charlie was born he dosent have any to take. |
Posted By: JadeC
Date Posted: 25 September 2010 at 7:54pm
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Good luck!
I broke my wrist a couple of years back and ACC were really great. I didn't get home help (didn't ask or really need it) but they paid for taxis to work for me everyday and I found them to be really helpful when I spoke to them. I know some people have had really bad experiences with ACC, but mine was really positive. ------------- http://pregnancy.baby-gaga.com/" rel="nofollow"> 
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Posted By: crafty1
Date Posted: 27 September 2010 at 2:43pm
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I am an OT and used to do these assessments so know the ACC system well enough. Sorry but they won't pay for housework assistance as there is an able bodied adult living in the house (DH).
You can apply for help with childcare, as pp said it will be things such as bathing, dressing the girls, meal prep for them - basically whatever you are unable to do and dh can't do. They are really tight now so they'll prob want to know what hours dh works and whether he could do these things before he leaves or when he gets home. They will also say that yes it is quite stressful for him etc but that it is a short term injury and that is what marriage/partnership is about. You would prob get some help but they will want to know that you are also using all your family and friend supports as well. ------------- http://lilypie.com">  
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Posted By: mrsturtle
Date Posted: 27 September 2010 at 8:10pm
| Thanks ladies, at this stage they have approved 4 hours a day till end of oct, person starts tomorrow which will be great. |