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Genie View Drop Down
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    Posted: 04 August 2010 at 9:35am
Has anyone got their WFF refund yet? I've usually got mine by July 20, but still nothing this year and am waiting for it so I can pay a big bill. It's been transferred over to my income tax, but they are taking their time working that out. Shouldn't be hard since my income for the year was one $185 pay that was just my final pay when I told work I wasn't coming back yet after all!

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clover View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote clover Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 9:46am
Well I did my tax return and found out I owed $70, got sent the invoice in 2 days. Worked out on line that DH is owed nearly $1k, requested the personal tax summary and over a month later am still waiting. Funny how when you owe them they can get on to it pretty damn quickly but when they owe you it is a whole different story!
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minik8e View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote minik8e Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 9:50am
We got ours nearly a month ago. I went online and had to confirm some information, then my PTS was available the next day and once I confirmed it, it was in the bank in about 4 working days. Do you have the new online services section, where you have a "My Income" part? That's where mine was waiting for me...
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caliandjack View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote caliandjack Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 10:04am
Mine was all of $65 and I got it straight away, maybe cause the amount was so low they were able to process it pretty quickly.

Larger amounts guess may take a bit of extra time.

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Angel June 2012
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minik8e View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote minik8e Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 10:09am
Not necessarily C&J - ours was pretty substantial (around $3k). Who has any idea how they work out these things!!

Edited by minik8e
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kellie View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kellie Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 10:10am
I got mine recently.
It really pays to ring them up if they are taking awhile. Last year they managed to drag out refunding me for 4 months, apparently they kept getting processing errors when trying to send out/calculate my PTS. I ended up having to speak to a manager as it was getting ridiculous

This year they had a similiar problem, and when I rung to ask about my refund they fixed the issue on the phone and I got my refund 4 days later.

Edited by kellie

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Babykatnz View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Babykatnz Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 10:17am
Definitely ring them, for the last 3 years running mine was always delayed, and every year i rang they told me they were waiting for my 'partner' to file HIS income tax return... they were referring to my ex husband who i havent lived with since early 2005! Had to do that for 3 years, and this year I signed up to do it all online (and had a new partner to add family income details, so that seems to have sorted out this income tax return for my ex-hubby business!), I confirmed details and had the money within a 4 day period. If you are getting more than $200 then it wont get transferred until you confirm the amount.
Brandon - 05/12/2003


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jazzy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jazzy Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 10:17am
I had checked it out online & in June it was saying it need to be confirmed & it was paid into my account last week...it was for nearly $200...so about 6 weeks I think.

DH got his tax return a few days after me but in a cheque....& he still has not banked it, lol..
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mummyofprinces View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mummyofprinces Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 10:23am
I dont get WFF but my income tax needed to be verified online and then it was in my account within 4 days... if you are not set up with the online account, I would do it.. it only takes a few minutes and then you can access everything right there!


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tictacjunkie View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tictacjunkie Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 11:17am
We don't have proper internet access but still got ours about a fortnight ago- DH got his $400 banked within an hour of him confirming! Mine took 2-3days & was also a significant amount, I rung info express & spoke to the animated thingee til it said it would "re-issue" my pts, ie they'd already processed it. But going by friend's experiences it definitely pays to ring. The media thing from IRD said if you weren't sorted by the end of July to ring them.
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palomino View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote palomino Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 11:49am
Mine was held up, i just had to ring and clarify some info and it was in my account 2 days later (last week)
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babyg View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote babyg Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 12:05pm
Mine showed up online 4wks but only got the PTS in mail 2wks ago.
Ev, Mum to:
Carys Ruby - 4 October 2007
Spencer James - 2 July 2010
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Genie View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Genie Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 12:52pm
Yeah I've got the online services hooked up, that's how I know the WFF has been transferred to my income tax. It will be about $3k, and my income tax assessment won't make any difference to that amount. It's been saying it's currently being processed since sometime in June!
Will try to ring them today I think.

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babyg View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote babyg Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 1:19pm
Good luck, they suck to get thru to but sounds exactly what you need to do. Do they have a current bank acc no. for you?
Ev, Mum to:
Carys Ruby - 4 October 2007
Spencer James - 2 July 2010
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Genie View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Genie Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 1:47pm
It sure was hard to get through to them on the phone, ringing the number for income tax kept saying couldn't connect due to overloading so eventually tried the wff number instead and got through that way. They had all the info just sitting there and she said that my account had gone into 'review mode', which she was able to get it out of and confirm my tax summary with me then and there! So should have the money by Tuesday. Am wondering how long they were going to leave it in review mode if I hadn't contacted them!
Thanks for all the advice, it sure pays to contact them!

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palomino View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote palomino Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 1:48pm
Originally posted by Genie Genie wrote:

It sure was hard to get through to them on the phone, ringing the number for income tax kept saying couldn't connect due to overloading so eventually tried the wff number instead and got through that way. They had all the info just sitting there and she said that my account had gone into 'review mode', which she was able to get it out of and confirm my tax summary with me then and there! So should have the money by Tuesday. Am wondering how long they were going to leave it in review mode if I hadn't contacted them!
Thanks for all the advice, it sure pays to contact them!


Yup that was the same as mine!
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clover View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote clover Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 1:55pm
If only I could remember the login details I set DH up with. Might have to get him to ring them.
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Shezamumof3 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Shezamumof3 Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 6:31pm
I applied for mine online and got it 2 days later! I was so shocked.

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_SMS_ View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote _SMS_ Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 9:07pm
Yep i got mine straight away, applied online and got it within 2 days
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frangipanigirl View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote frangipanigirl Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2010 at 10:11pm
does anyone know if you have a student loan do they do it automatically for you? i dont think i have done it in the past and have had what i was owed paid off my loan.
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