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lizzle View Drop Down
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    Posted: 06 December 2007 at 8:12pm
Am getting really annoyed with my job. I actually like it most of the time- no thinking,easy as, packing is like palying tetris a little. but customers have been really annoying me - they seem to treat me as if I am an idiot. now granted some people at PNS are, but I don't act like one and don't expect to be treated so poorly.


ex. a. woman A and woman B are standing at checkout. Both have put 10 or so items on conveyor belt. I start scanning

"NONONO -that isn't mine" starts woman A yelling/
"UGH those are MY groceries" woman B - turns to woman A and says "honestly these girls just dont think do they?"


ex b. happened today - some unwashed man looks at me as I am returning something and whistles at me - like you would to a dog. I look at him evilly. He looks at me. "come here!"

me"excuse me?"
him - exasperated "she wants you"
me"who?"
him pointing "HER" as if talking to someone really thick. I go over and SHE is looking at socks.

she"i want some socks"
me" you are in the right place then"
she":last time I bought ones they were too big. whcih should i buy now?"

she was really annoyed that I couldn't psychicly predict the size of her feet. i suggested that she look at the ones she had bought before and get smaller ones. this satisfied her.

first guy :"geez, next time she should come faster when I ask"
me:" next time try saying excuse me rather than whistling" and walked away/



this is the long line of people treating me and other girls like crap just cause we work in a supermarket. Getting me so annoyed. Some people are just lovely and really nice, but those arses really get me down.
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mummy_becks View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mummy_becks Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 8:14pm

I shall drop shop and go one day and come down your checkout Liz we will be nice to you.

I was a puree feeder, forward facing, cot sleeping, pram pushing kind of Mum... and my kids survived!
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fattartsrock View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote fattartsrock Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 8:28pm
Liz, i would rather be served by you ANY day of the week, than the teenagers who talk over and around me to their friends about whos hooking up and who isn't and who was, like, soooo drunk, and whos going to so and sos party etc

Hugs to you, chick, I've done the checkout chick thing and hated the way people look down on you.
The Honest Un PC Parent of 2, usually stuck in the naughty corner! :P
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Sarah Beth View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sarah Beth Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 8:30pm
I hated the way I was treated when I worked at a supermarket. I still remember when a snooty women yelled at me for ruining her christmas as we didn't have any of a certain cheese left.

Scan their products slowly, and know at the end of the day you are a much better person than them!
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Leish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Leish Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 8:33pm
I honestly just don't understand why some people are so blardy rude to retail people/people in the general service industry. It is so much easier to be pleasant yet there is this huge portion of society that are hell bent on just being plain rude. Lizzle. Hope tomorrow is better.
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Sarah Beth View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sarah Beth Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 8:35pm
What gets me, is being rude doesn't mean the job will be done better or quicker. I deal with a few lawyers, if they are friendly and nice, I am more likely to do the job quicker, if rude and yell, it goes to the bottom of the pile
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busymum View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote busymum Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 8:47pm
I ditto Leish!
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Paws View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Paws Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 9:01pm
The airline industry is just as bad...in fact over the phone people are often even ruder!

I've had people blame ME for the fog in Wellington, the fact that thier son has no alarm clock and therefore missed both the shuttle and his flight, I am obviously personally responsible for setting the fares and of course it is MY website that somehow changed thier online booking from what they wanted to random dates. (and no they are not capable of checking thier itinary the three chances they have before confirming thier booking OR reading the fare rules).

Customer Service jobs would be so much easier without the customers!

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Spudling Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 9:17pm
I was a beauty therapist in my past life and working in NZ wasnt so bad but I did a stint in Notting Hill London, man I was treated worse than a stray dog, I hated it.
Everybody sh*ts out the same hole, but us that are a bit more down to Earth don't mind wiping our own bums where as these people who think they are all that must just hate having to do it....thats what I think of whenever somebody thinks they are better than me.

Big higs love, try and dont't let the dickheads of the world get you down

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almostthere View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote almostthere Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 9:21pm
Argh.. I cannot aggree more!
I also work in customer services, and I do the best I can.
I have had customers tell me that I am a half wit and have been spoken to as though I am the dumbest person on earth.

On the upside, there are the select few that are really nice people. And they are the ones I work in CS for :)
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caitlynsmygirl View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote caitlynsmygirl Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 10:10pm
i really dont understand why people are so rude to customer service people, surely there are better things to do in life than complain? Nice for some if the tragedy of their life is that their groceries were packed wrong or something ....

I have a work story, bit amusing tho
For those who havent met me, im european, i have green eyes light brown hair, fair skin and a few freckles.
Anyway, yesterday i was about to go to lunch and this asian guy walks in and starts yabbering away to me in chinese, i looked at him and said "no, dont speak chinese sorry "
"oh" he says "you dont speak chinese ?"
"no, I speak english"
"oh.....Oh....but...you arent chinese?"

......I just looked at him dumbly, Honestly !
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Paws View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Paws Quote  Post ReplyReply Direct Link To This Post Posted: 06 December 2007 at 10:40pm
Hehehehe reminds me of the time when I had a lady come in and and was booking a holiday....she was worried about going somewhere hot though and not packing enough screen because "wouldn't it be awful to come back looking like a Maori????"

My reply??

"Really? I'm part Maori."

There endth that conversation.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jennz Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2007 at 1:11am
When I was at uni I worked at a petrol station for a bit and you would honestly think that when the petrol prices went up the excess was being put straight into my bank account the way some people acted!

I had a friend who used to be so revolting to retail people, especially at restaurants etc- in the end I just stopped going out with her. Personally I would never be stupid enough to be rude to someone who would be handling my food
Jen, Charlotte 7 & Kate 3

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Bobbie View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bobbie Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2007 at 9:06am
I've worked in supermarkets, hotels, restaurants, retail - the gamut for students really. Then when I graduated I worked for an airline.

It did not instill my faith in people.

After the airline, I actually retrained and got a new degree and moved into IT where I didn't have to interact at quite the same level with these people. Yes it was that bad.

lizzle your stories sound all too familiar. Yay for you getting qualified and having an end in sight! Sarah beth I got blamed for ruining christmas when we ran out of brandy cream and I constantly got yelled up for charging extra on flights when people had to change them because they slept through their original one

The best thing (for me) was that the whole time I was working in retail (especially supermarkets)and studying I had the knowledge that these stupid people were treating me like and idiot but soon I'd be out of there doing what I enjoyed and earning more than they probably did. That knowledge kept me so warm at night

Edited by Bobbie

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11111 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 11111 Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2007 at 9:09am
Originally posted by lizzle lizzle wrote:




this is the long line of people treating me and other girls like crap just cause we work in a supermarket. Getting me so annoyed. Some people are just lovely and really nice, but those arses really get me down.


Oh Liz I so feel for you it really sux when you are treated so dumb just because you are working in PNS. I encountered so many there and by the end of the day you feel so yuck. Chin up smile sacasticlly(SP?) with out being rude so they can't complain.   And make them feel as small as they happen to make you. I use to love being pilitely rude it was so much fun.
Deborah Mum to:

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ShellandBella View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ShellandBella Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2007 at 9:52am
Originally posted by Bobbie Bobbie wrote:

The best thing (for me) was that the whole time I was working in retail (especially supermarkets)and studying I had the knowledge that these stupid people were treating me like and idiot but soon I'd be out of there doing what I enjoyed and earning more than they probably did. That knowledge kept me so warm at night


Yes, theres sweet comfort in knowing it won't be forever!

When I was working in Oz in the operating theatres, it was my first time working with this particular surgeon, and I was all scrubbed up ready to assist him, when he started to make some very deragotory (?sp) comments about kiwis and our accent etc. Over the course of about 10 minutes he got ruder and ruder until eventually I just unscrubbed and walked out the theatre with him looking rather bewildered. He came to apologise after, and I told him that he didn't know me and how I found his behaviour very offensive and refused to work with him if he couldn't keep his mouth shut. A couple of weeks later, I was in theatre with him (not assisting thank God) and the poor girl who was was also getting s&^t from him...so, he was never rude to me again, but I felt for the other girls who were too scared to say anything.


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Bobbie View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bobbie Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2007 at 9:55am
Good on ya for sticking up for yourself! - oh I wish I could go back to those days and insert some choice phrases I only thought of later.

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ShellandBella View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ShellandBella Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2007 at 10:03am
You kind of have to in that environment...some surgeons/doctors think they're higher than God and can treat the nurses like crap. They soon learn which ones can defend themselves


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Tiff View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tiff Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2007 at 10:35am
I've worked in retail for many years and until earlier this year was a manager of a store.
One of the biggest things that would annoy me was how people only took the time to write the negative letters/emails. You could have given someone the most fantastic service and they would be so appreciative but not enough to write a quick note. So now if I've ever been anywhere that has given me fantastic service I take the time to send an email etc expressing my thanks.
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Paws View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Paws Quote  Post ReplyReply Direct Link To This Post Posted: 07 December 2007 at 11:54am
Originally posted by Bobbie Bobbie wrote:

I constantly got yelled up for charging extra on flights when people had to change them because they slept through their original one


I've had the same thing....a father had a go at me becuase HIS young adult son had no alarm clock and slept through both the shuttle arriving to pick him up and his flight. And the father said it was MY fault!!! (of course it could have been...I believe that was the same week I was responsible for the fog in Wellington.)

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