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MaeBeeBaby View Drop Down
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    Posted: 08 February 2010 at 4:35pm
Now I could put this in the 'General' section, and probably should, but most of my OB friends are in the PP section - so I have to share this with you!

About a month ago I went to Woolworths and bought a small amount of groceries, totalling $45.72 on the itemised screen. When I went to use my Eftpos card, the amount showing up on the Eftpos screen was $95.72 - a difference of $50. I questioned it, and made the checkout lady start the payment process again and all was fine. Today I went to Countdown and spent $115.31, which showed up as such on the itemised screen, but the Eftpos screen showed $125.31, a difference of $10. Again, I made the checkout lady start the payment process again and all was fine... so it pays to check your Eftpos screen ladies!

Each checkout lady swears they saw the same amount on their own screens as what I see on the itemised screen, and both were shocked to see the different amount on the Eftpos screen.

I spoke to the supervisors in both supermarkets at the time (at first I was convinced the first time was a scam!!!) and they think that the operators are hitting a button accidentally that says 'cash out' or something - well surely they would have type in an amount?
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Nothing View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nothing Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 4:49pm
Ooo thats dodgy, as an ex checkout chick they would have definatly of had to have entered an extra amount as "cash out", they were probably trying to earn a bit extra???

It also happened to me today. I saw $81.30 on the screen so i gave the guy $100 cash, and he gave me back 10cents! I was like WTF??? Turns out the stupid onecard specials get taken off after they enter the amount or some bull sh*t, so i had to stand there arguing with the guy for 5 minutes before he would open his till and give me my $20 back!

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caliandjack View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote caliandjack Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 4:52pm
I use shop n go at PnS then there is no argument then.

That makes no sense aethalia can't always get good check out operaters
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High9 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote High9 Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 4:52pm
That seems rather fishy, having worked in retail last year, you have to enter the amount into the machine, so either they're rushing and making mistakes or they've under charged someone else and perhaps trying to make up for it with you!!

Then again most supermarkets have a slightly different system now with the touch screen and all and perhaps there are faults with it...

But I've noticed a lot of similar things lately at supermarkets! Especially the checkout people entering items in as more expensive items like peaches as apricots, etc. So you do have to pay special attention!! Seems like I'm forever correcting them for something...!
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High9 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote High9 Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 4:56pm
Oh and what you said about one card... I find swiping it at the start helps, but sometimes when you swipe it and it says thank you, it doesn't actually process it so you don't get the savings and the operators don't tell you - have had a couple tell me and ask me to re swipe.

But I have noticed if you swipe at the end, because it takes a while to process they just go thats $xx.xx you hand them the money and they enter it and you're still waiting for the savings to go through!!
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MaeBeeBaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MaeBeeBaby Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 5:18pm
I always put my OneCard through TWICE!
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Babykatnz View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Babykatnz Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 5:45pm
I swipe mine through at the start, there has to be a 'change' in the order (i.e add another item on, or push enter again) for the computer to register that the one card has been swiped, and to take the discounts off... stupid technological glitches!
Brandon - 05/12/2003


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freckle View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote freckle Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 8:23pm
Thanks for the warning! I'm really hopeless at checking receipts and stuff... in fact half the time I don't even take them think I keep more of an eye on it now!
mum to 3 lovely girls :D
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jessm View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jessm Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 8:52pm
I agree, I hardly ever check! WIll now though. Thanks!
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High9 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote High9 Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 8:58pm
I always take the receipts to use certain vouchers on the back the video ezy and stuff!!
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hannibal View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hannibal Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2010 at 8:59pm
Yes this is an old, old trick!!!!
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MaeBeeBaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MaeBeeBaby Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 7:12am
Originally posted by hannibal hannibal wrote:

Yes this is an old, old trick!!!!


What is???
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Shezzey View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Shezzey Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 11:24am

MB... i think Hannibal means the cashout trick

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Mucky_Tiger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mucky_Tiger Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 3:12pm
you would have been happy to come through my checkout occasionally then. i seemed to always accidentaly hit cash instead of eftpos so my tills opens, i dont know why and i shut it and receipt prints and i go oh crap opps they got free groceries cos they wanted to pay by eftpos. i always get it fixed up though. but man do i get laughed at
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MaeBeeBaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MaeBeeBaby Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 5:04pm
Originally posted by Shezzey Shezzey wrote:

MB... i think Hannibal means the cashout trick



That's what I was worried she meant!
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Aprilfools View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Aprilfools Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 5:07pm
It's most likely a scam although also possible there was an error. It's quite common to have a greedy person, (no offence to any honest checkout operators) working on a checkout. They enter cashout, it gets charged to you and they pocket the money. Unfortunately it happens semi frequently. When I worked at head office for one of the supermarket chains we probably had at least two people a month being dismissed because of this.
Always check the bottom of your receipt. A lot of people check the items but don't read so far as to see the bottom where it says cash out.

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linda View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote linda Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 6:22pm
Guess I'm lurking here but thanks for the tip, I shall be way more vigilant. Can they do this if you pay by credit card?


Alex 6 and Harry 8
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MaeBeeBaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MaeBeeBaby Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 6:49pm
I use Debit Card...! So I guess yes they can!
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flakesitchyfeet View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote flakesitchyfeet Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 7:16pm
Nope you can't get cash out on an actual CC DC's are slightly different.
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linda View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote linda Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 7:52pm
Thanks. Good to know though


Alex 6 and Harry 8
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