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Carnelian
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Topic: huggies latest promotion Posted: 27 October 2010 at 10:16am |
Hi
I sent my barcodes in on the first day of the promotion. I'd saved them up. The money was taken out of my credit card in the first week of september but I still don't have the toys....?
Do any of you have yours yet?
ta
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catisla
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Posted: 27 October 2010 at 10:22am |
Not yet and i sent off on first day of promo too - haven't checked my credit card though but i will do that tonight if they haven't got here
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kiwigal
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Posted: 27 October 2010 at 10:55am |
I sent mine off on the first day and only got the toys yesterday
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fattykat
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Posted: 27 October 2010 at 11:48am |
I sent mine off a couple of days after promotion opened, they took the money out and I just received the toy yesterday.
Although I'm not impressed with whoever delivered it......we live down a rather long driveway on a street that two schools empty onto (so its fairly busy) and when I got home from work yesterday it was sitting under out letterbox our on the footpath!!! I know it wasn't delivered by the postie as she is my MIL!
Sorry....rant over
Edited by fattykat
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Mum2ET
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Posted: 27 October 2010 at 12:13pm |
I got ours pretty quickly- probably about 2 weeks after I sent them it (I sent them probably about a month after the promo started).
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Ella (5) and Tom (2)
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maysie
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Posted: 27 October 2010 at 2:17pm |
I sent mine on the 1st day and only got them yesterday. My friend sent hers about 2-3 weeks ago and got hers before me!
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Carnelian
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Posted: 27 October 2010 at 4:01pm |
I rang the promotion number and apparently there was a delay with the stock so they only just started going out last week.
I was told it should be here by Friday or to call back.
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catisla
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Posted: 27 October 2010 at 6:17pm |
yup my credit card was debited yonks ago and still no toys! will give it till Friday - thanks for passing that info on Carnelian
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KiwiL
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Posted: 28 October 2010 at 2:37am |
Hmmm, I sent my barcodes away about two weeks after the promotion started, and I got the phone about a week ago.
Perhaps it's those of you waiting on two or the laptop that have been delayed?
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Leelee
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Posted: 28 October 2010 at 9:52am |
Still waiting here, I sent my barcodes a week after it started.
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MindyW
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Posted: 28 October 2010 at 9:24pm |
I sent mine away about 2 weeks ago and recieved the laptop yesterday....
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My Beautiful Little Emily
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catisla
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Posted: 28 October 2010 at 10:26pm |
MindyW wrote:
I sent mine away about 2 weeks ago and recieved the laptop yesterday.... |
Hmm - seeing as my credit card was debited about 6 weeks ago i think i will phone the tomorrow in that case. Hope it hasn't been nicked off my doorstep!
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BugTeeny
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Posted: 29 October 2010 at 9:50am |
The Huggies website said to allow 9 weeks for delivery..
But my money was debited a month ago) two weeks after sending the codes in), perhaps I should call, too.
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catisla
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Posted: 29 October 2010 at 5:33pm |
Did you call mama Pickle? I just got home from work and no parcel so i tried calling but they close at 4pm.
I am very unimpressed that they are so quick to take the money but lax at sending out the goods on a first come first served basis. If i don't get a good response on Monday they have lost a customer to another certain brand beginning with T
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BugTeeny
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Posted: 30 October 2010 at 7:59am |
I didn't call, I'll call on Monday.
It bugs me that the money has been deducted but no goods have been sent, too. It's really bad business practice.
Every other thing I've purchased online works so that the money is taken as the goods are sent.
It's a good way to see when you can expect something to arrive in the post.
Ah well. I still like Huggies and it's a pretty darn good promotion, really.
Edited by MamaPickle
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catisla
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Posted: 02 November 2010 at 9:10pm |
Well i called yesterday and the man said that they had a note saying they had been delivered, but he couldn't tell me when. As i hadn't had them he said they would courier some more out to me and they arrived this morning, so very impressed with the service and Huggies continue to have a satisfied customer!
A bit concerned about what happened to the original one though - not had anything go missing from out post before
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queenbean
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Posted: 02 November 2010 at 9:12pm |
Ours finally arrived today!!!
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BugTeeny
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Posted: 03 November 2010 at 1:51pm |
Hmm... still waiting here.
What number are you all calling? Cos I just called 0800 845 623 (the number on their site) and got some gruff sounding guys saying "Pete speaking!!" and when I asked if it was the Huggies number he said he couldn't hear me and hung up!!
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ElfsMum
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Posted: 06 November 2010 at 6:44pm |
money came out 23rd sept got ours last week ... i like that the money wen tout proves it got there cause some of my barcodes i sent to friends got stolen:(
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BugTeeny
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Posted: 07 November 2010 at 8:39am |
Mine finally arrived.
I got a call from CourierPost on Thursday to say they have had a package sitting there for three weeks and do I want it?
Turns out Huggies addressed it wrong and CourierPost tried to re-deliver it three times.
In the end they looked me up in the phone book and called.
I had to give them my correct address and I had it within the hour.
I double-checked the address I have registered with Huggies and they definitely got it wrong.
Silly.
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