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_H_
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Topic: Help with work Posted: 21 April 2010 at 9:05am |
I’m having a few problems at work-
I had a meeting last week with one of ladies I work with and the manager. The other staff member had asked for the meeting as she feels that I have a problem with her. I don’t actually have a problem with her but she feels I can be short with her. She also feels that me and 2 other ladies are ganging up on her, again we are actually doing anything but we have been working together for longer so are close
She is new so she asks question and when I’m busy I give her the answer then get on with my work. it does annoy me that she is late and she gives my clients incorrect information. I stated in the meeting the problem with the incorrect information and how it can be fixed (put them through to me)
All this has now created a new problem- she is being just plain rude now which is REALLY annoying me! this is the start of an email I received from her
Had a call this afternoon, I haven’t done anything thought I’d email you, and let you deal with it, if you could ring the client tomorrow to let him know would be great
It then went on to say what the problem is. Why couldn’t she just putting them through to my phone to leave a message or emailed me the information without the comments!
Any ideas on what I can do to deal with this? should I go to the boss and talk to her? I cant go to the other staff member because she takes anything I say to her to the boss. Any help would be great as I’m at the point of not talking to her
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fire_engine
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Joined: 03 November 2007
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Posted: 21 April 2010 at 9:08am |
Personally, I'd go back to the person - just email your comments back - "next time, please just put them through to my voicemail ...." Professional but short. For that kindof thing, I wouldn't be escalating it to the boss unless it becomes a repeated problem. As a boss, I'd be saying come on, sort it out between you.
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clover
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Posted: 21 April 2010 at 9:29am |
I think you'll probably just have to ride it out. These kinds of personality conflicts happen all the time and you'll both need to make an effort to be civil to each other. Not talking is not the best approach, continue to communicate in a professional manner and it should resolve over time.
I actually don't see anything wrong with the way she wrote the email, she did exactly what you asked, didn't deal with your client and forwarded it on to you. If you would prefer a voicemail rather than email then just reply as Flissty said and that should resolve the problem.
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Bizzy
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Location: New Zealand
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Posted: 21 April 2010 at 10:11am |
sounds to me like you are taking it too personally... its a work place and at the end of the day you get to go home... if she wants to play games let her. maybe this is just her trying to do what she thinks you want. i didnt think the bit of the email you copied there was rude at all.
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GuestGuest
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Posted: 21 April 2010 at 10:18am |
I agree with the others. Be the bigger person and remain civil and professional. The last thing a manager wants is to deal with personality conflicts and it sounds like you discussed the issues in your initial meeting anyway.
Edited by Little_Red
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_H_
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Posted: 21 April 2010 at 11:05am |
it isnt only the email there have been other problems too.
thanks i will try being the bigger person- i do find it hard as i can take things to personal (as Bizzy said) and Flissty I would have liked to sorted it out between us but the other staff member took it straight to the boss (actually she reports things like this to her daily!)
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jazzy
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Posted: 21 April 2010 at 11:06am |
I used to hate starting in new work places, you need to learn how they do things & some people are just not helpful.
Maybe you could cut her some slack & help her out, you may turn out to be friends...what have you got to loose.....after all it is only work not your whole life & not worth getting upset over.
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