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hannibal
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Joined: 04 December 2008
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Posted: 28 July 2010 at 9:10pm |
Hi, we went thru a change about a year ago and luckily its been mainly smooth sailing! Do you know any of the other parents? Can you talk to them, if you don't maybe try and engage them outside and ask if they have noticed any changes to the staff mood, kids behaviour etc. Does the DC have a committee? Can you approach them with your concerns? If you really aren't happy then take Jackson out as its not fair on him if he is upset.
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Bizzy
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Joined: 01 January 1900
Location: New Zealand
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Posted: 28 July 2010 at 9:16pm |
ring them tomorrow and get firm that you want immediate help and resolution. one of the kidicorp values and visions is "Respect for Children, Colleagues and facilities". thats straight from their website.
i like what mel said too about hiring trudy.
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Shezamumof3
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Joined: 14 April 2007
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Posted: 28 July 2010 at 9:25pm |
Wow thats horrible! :(
I wouldnt even send him back there Laurie, thats just not on. Its supposed to be a place you feel comfortable sending JJ.
I'd also write a letter as well
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Snappy
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Joined: 27 August 2007
Location: lower hutt
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Posted: 28 July 2010 at 9:42pm |
I would send the letter, but also get together with the other Mums there and see who else agrees with you. Surely more than one opinion on the matter would help!
And I would be looking at alternative care too, what a horrible thing to go through
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Mummy to two beauties... Formerly Kaiz.
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Renee & Lauren
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Location: New Zealand
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Posted: 28 July 2010 at 9:59pm |
What centre is this? PM if you want I used to work in daycare.
Sorry just read it was a Kidicorp one. I know someone who used to work for them and unfortunately I don't think a letter will actually achieve anything at all - it all stems from the CEO who is all about money and not the care of the kids.. would be interested in which Kidicorp centre it is though
Edited by Renee & Lauren
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KiwiL
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Joined: 29 December 2006
Location: Wellington, NZ
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Posted: 28 July 2010 at 11:29pm |
Yeah, I get the feeling Kidicorp is mostly about profit. But i do think pressure from parents can achieve change - so I will make sure I am firm with my expectations in this situation. It is Early Years Oxford Street in Tawa.... I liked it as it was a very small centre and really felt like one big family. Not so much now.
I know the staff still genuinely care for the kids and JJ still talks about his carers constantly, so I think he is getting good care there - I just think they are run ragged now. I haven't seen a couple of them for a week or so, so I am keen to find out if they have reduced staffing levels. That will also greatly affect how I feel about sending JJ there.
It's just so disappointing! Everything was going SO well and I was so sure Jackson effectively had a second home there. To have this happen is just gutting. Plus, I really like a lot of the staff so to know that they are feeling awful hurts me too.
I appreciate all the responses guys - your care and advice has been quite overwhelming!
PS I like the idea of stealing Trudy!!
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KiwiL
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Posted: 28 July 2010 at 11:33pm |
Oh, and I am definately keen to engage some of the other parents. Any ideas how I would go about that though? There is no committee or anything that I know of.
I don't want it to look like a hate campaign of course, so I have to be careful how I go about it.
Am also going to check out some other local centres - though none are as small and personal, which is what I really liked about this one.
ETA: Sometimes you just don't realise how lucky you are until something happens. Grrrrrr for wrecking my perfect little world strange lady!
Edited by kiwilaurie
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nathansmummy
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Joined: 20 July 2010
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Posted: 28 July 2010 at 11:42pm |
I would just phone around and arrange an afternoon tea at your house and then ask how they are finding the centre recently with the management change. And present your concerns and get their feedback and suggestions.
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Renee & Lauren
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Posted: 29 July 2010 at 7:23am |
What about ABC in Redwood or Dress Mart (not sure how old your wee one is sorry). I have heard they are good.
Maybe you could talk to some of the mums in the carpark - give them your phone number and say you want to talk to them about some issues you have been having with the centre and see if you have had them too etc.
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mummy_becks
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Posted: 29 July 2010 at 9:02am |
I didn't read all, but Josh goes to a Kidcorp centre here in Palmy and it is fab, the staff are wonderful and very caring.
I think you need to write a letter to Kidicorp and tell them what is happening at the centre because as you said it was a great place before the centre management changed. They need to look at her.
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I was a puree feeder, forward facing, cot sleeping, pram pushing kind of Mum... and my kids survived!
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pumpkino
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Joined: 21 July 2010
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Posted: 29 July 2010 at 9:12am |
Hi - you've been given some great advice here. In a perfect world you could leave your son where he is, write a letter and management would make changes immediately when they realised how bad things have become. Unfortunately from some of the other responses (from people in the industry etc) it doesn't sound like this is likely to happen.
If it were me I would be reluctant to send my child back. I would e-mail a letter to management immediately and say that you have concerns, that they are significant to the extent that you are keeping your child home and that if you don't have a response within a couple of days you will be pulling him out altogether. That might wake them up?? If you can get other parents on board that would add a lot of weight as it will mean $$$$ at stake.
It's so difficult - you don't want to send your child to a place where he's clearly unhappy but on the other hand you don't want to take drastic action and disrupt his routine completely in case there is improvement...
Sorry that's no help at all but just wanted to sympathise!!
Good luck :):)
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Bizzy
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Posted: 29 July 2010 at 9:29am |
ring them up - and follow up with a letter too. loiter in the carpark and talk to the other mums...
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Nutella
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Posted: 29 July 2010 at 1:08pm |
What I think is odd is that the careworker said can you write a letter...what are they doing about the sitution if they are so unhappy they are thinking of leaving? That would actually put me off sending my baby there because I want my baby looked after by people who will stand up for themselves and others.
I am sure they must have some kind of system in place where the workers can get in touch with someone if they have issues with the direct management.
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FionaO
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Posted: 29 July 2010 at 7:40pm |
Blimey Laurie thats rough!!!
The signs on the door are truly weird, what an odd thing for a manager to do, sounds like JJ is picking up on the vibes from the staff.
Great advice from everyone and let me know if there is anything I can do to help, we would happily have JJ on a friday if you needed to sort anything out quickly.
x
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FionaO
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Posted: 29 July 2010 at 7:43pm |
Told DH about the sign thing, he said nutter - can't get over who would do that sounds pathetic, where did she come from has she got much experience in child care?
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bun_in_the_oven
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Joined: 09 February 2009
Location: Wellington
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Posted: 30 July 2010 at 7:12am |
In my opinion.....
I wouldnt race to pull him out.... you need to talk to the supervisor and go to the managment at kidicorp.
You need to allow the teaching team the time to address the issues. Its only fair.
Keep the letter (or phone calls) to the facts. Your PERSONAL experience, how you feel, concerns, the changes that have been unsettling to you etc
You may find it even harder to change centres, re settling in.. other issues etc..
Good Luck and let us know how you go
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Twinboys2b
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Location: Auckland
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Posted: 30 July 2010 at 2:04pm |
Hi,
I agree in pulling him out, usually signs don't show to the outside world until they are really bad IYKWIM so if you're noticing things it's probably worse than you think.
As hard as it is, I'd start looking at other centres and I don't necessarily think size matters. visited heaps around my area and settled on a kidicorp which has the most amazing carers EVER - love them to bits and they're a large centre. Even better is that my boys are together with just 18months - 2 year olds due to having such large numbers so their peer group are all the same age.
It can't hurt in looking around and once the letter is sent and see what sort of reponse you get you can decide from there. I understand the stress this would cause in changing J's routine but it may be better to move now than when new bubs arrives.
And that sign shows that management realise staff arn't putting on their smiley faces when parents are around so imagine their faces when parents arn't there!
Good luck with whatever you decide.
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Leish
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Posted: 04 August 2010 at 8:11pm |
How long has the new person been there? Iliana has a new head teacher and there was a little bit of upset when she first started - you know - teething problems I guess. I sent the centre manager an email and outlined my concerns. Within a week, the things I had raised had been dealt with and Iliana has been back to her normal happy self. She is at Early Years Redwood. I would give the management an opportunity to sort things out and tell them, very openly and franly, what your concerns are.
If you don't get anywhere with the current centre and are looking to move JJ, First five (around the Porirua Hosp grounds) has an excellent reputation and is a very small intimate facility. I have heard excellent things about them both from parents and impartial staff friends of mine.
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