vodafone/ihug broadband and hm ph

Does it also include free NZ toll calls for the year???

My friend (blondy on here) has it and she loves it. I use her free toll calling whenever I need to make toll calls - apart from today when I had to ring Waiouru ASAP.

We have been with ihug for the past five years. We've gone through a variety of plans -- starting with dial-up through ihug and home phone through Telecom. When we moved house about three years ago we swapped to both internet and phone through ihug, and we've incrementally increased our internet so now we're on just about the highest broadband plan we can get, as we use the internet a LOT.

From memory, when we went over our broadband limit before, it automatically dropped us down to dial-up speed until the beginning of our billing period when it would "reset" itself. I didn't know you could buy extra 1GB lots for $5 or something like that so maybe that's something that came in after we switched to the high-usage plan.

My gripes with them, especially now they're with Vodafone, is their customer service. I hate ringing up and hanging on hold for half an hour only to be told that in order to fix my problem, I should go turn the router off and on again. The broadband can be sporadic -- for about six months there we had really random outages, toll calls had terrible reception, and the internet would just stop working at really strange and random intervals. They seem to have improved that end of things in the last couple of months, but in terms of customer service I still think they've got too much on their plate now they've merged with Vodafone. But it's too much of a pain to switch so I suspect we'll just stick with them until they do something to REALLY annoy me...