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   My mum just sent me this and i thought it was really good and worthy of sharing :) some of you may have read it before....
 
 A  SENIOR MOMENT..... I HOPE I HAVE THEM LIKE THIS:
 
 
 A 98 year old woman in the UK  wrote this to her bank. The bank manager thought it amusing enough to have  it published in the Times.
 
 Dear Sir,
 
 I am writing to thank you for bouncing my cheque  with which I endeavoured to pay my plumber last month. By my calculations,  three nanoseconds must have elapsed between his presenting the cheque  and the arrival in my account of the funds needed to honour it. I refer, of course, to the automatic monthly deposit of my Pension, an arrangement,  which, I admit, has been in place for only thirty eight years. You are to  be commended for seizing that brief window of opportunity, and also for  debiting my account £30 by way of penalty for the inconvenience caused to your bank.
 
 My thankfulness  springs from the manner in which this incident has caused me to rethink my  errant financial ways. I noticed that whereas I personally attend to your  telephone calls and letters, when I try to contact you, I am confronted by  the
 impersonal, overcharging, pre-recorded, faceless entity which your bank has become. From now on, I, like you, choose only to deal with a  flesh-and-blood person.
 
 My  mortgage and loan payments will therefore and hereafter no longer be  automatic, but will arrive at your bank by cheque, addressed personally  and confidentially to an employee at your bank whom you must nominate. Be  aware that it is an offence under the Postal Act for any other person to  open such an envelope. Please find attached an Application Contact Status  which I require your chosen employee to complete. I am sorry it runs to  eight pages, but in order that I know as much about him or her as your  bank knows about me, there is no alternative. Please note that all copies  of his or her medical history must be countersigned by a Solicitor, and  the mandatory details of his/her financial
 situation (income, debts,  assets and liabilities) must be accompanied by documented  proof.
 
 In due course, I will  issue your employee with PIN number which he/she must quote in dealings  with me. I regret that it cannot be shorter than 28 digits but, again, I  have modelled it on the number of button presses required of me to access  my account balance on your phone bank service. As they say, imitation is  the sincerest form of flattery.
 
 Let me level the playing field even further. When  you call me, press buttons as follows:
 
 1 To make an appointment to see  me.
 2 To query a missing  payment.
 3 To transfer the call
 to my living room in case I am there.
 4 To transfer the call to my bedroom in case I am  sleeping.
 5 To transfer the call  to my loo in case I am attending to nature.
 6  to transfer the call to my mobile phone if I am  not at home.
 7 To leave a message  on my computer (a password to access my computer is required. A password  will be communicated to you at a later date to the Authorized  Contact.)
 8 To return to the main  menu and to listen to options 1 through to 8.
 9 To make a general complaint or inquiry, the  contact will then be put on hold, pending the attention of
 my automated  answering service.. While this may, on occasion, involve a lengthy wait,  uplifting music will play for the duration of the call.
 
 Regrettably, but again  following your example, I must also levy an establishment fee to cover the  setting up of this new arrangement.
 
 May I wish you a happy, if ever so slightly less  prosperous, New Year.
 
 Your  Humble Client
 
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