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blondy 
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Joined: 19 November 2007
Location: West Auckland
Points: 2608
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 Topic: Help - issues with snaps!
Posted: 05 November 2009 at 12:29pm |
I've got a few ecobubs wool pockets, and one of them (my fav pick and chocolate one...sniff sniff) has started not snapping properly IYGWIM? It's like the snaps just won't close properly, but it's happening on all of the snaps on that one nappy.
Does anyone with some more snap knowledge  than me know if I can fix this at all? The nappy is coming undone with just a gentle tug now, which obviously isn't a good thing! I've had them for months and months now, so don't like my chances of going back to the place I bought them! 
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Bizzy
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Joined: 01 January 1900
Location: New Zealand
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Posted: 05 November 2009 at 1:37pm |
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i would still get back to ecobubs (or wherever you got them from). They shouldnt be doing that.
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Bel
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Joined: 02 March 2007
Location: Northland
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Posted: 05 November 2009 at 3:13pm |
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Yep I would definitely go back to where you bought them from. They shouldn;t be doing that _ I have some Ecobubs and thy have been well used and stilla re fine.
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Mum to two beautiful kids 
Luke (09.11.2007)
Amy (01.04.2009)
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kebakat
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Location: Palmy North
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Posted: 05 November 2009 at 3:14pm |
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It sounds like the snaps need replacing. Even if you went back to ecobubs themselves (if you got them from somewhere else) they might just say send them back and they will put new snaps on them.
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blondy
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Location: West Auckland
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Posted: 05 November 2009 at 5:40pm |
Thanks ladies - now that I think about it, i probably bought them directly from ecobubs, so will go back to them. I've had another ecobubs wool pocket that the wool has frayed around the snaps too, so probably worth 'complaining' about both of them together!
I was just wondering if it was something I had done, as they weren't always like this!
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BerryBliss
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Joined: 05 July 2008
Location: Manawatu
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Posted: 05 November 2009 at 7:44pm |
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i've just had one of mine do that and a pink and chcolate as well, i'm ringing them as its not that old.
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fire_engine
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Joined: 03 November 2007
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Posted: 07 November 2009 at 3:57pm |
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I've heard a few people say they have had issues with the snaps on some of the newer ecobubs. I wonder if they changed manufacturer or something?
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Mum to two wee boys
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blondy
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Posted: 07 November 2009 at 4:14pm |
I can't remember if the nappies I'm having problems with are older or newer, but having said that, I bought all of them within a couple of months, so in theory they could all be 'new' or 'old'
I've emailed ecobubs with my issues, but no reply as yet. I'll chase up and call next week sometime.
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blondy
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Posted: 10 November 2009 at 11:12am |
Just for anyone that's interested, I heard back from ecobubs, and they're going to fix the snaps on the nappy that won't do up properly, and replace the nappy that has wool frayed around the snaps. Posted them off today, so should get them back shortly!
So it does pay to complain (in a nice way of course!)
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BerryBliss
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Posted: 10 November 2009 at 1:35pm |
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I'm still waiting to hear back from them.
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Help - issues with snaps!
