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mum2emj View Drop Down
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    Posted: 23 August 2008 at 10:06am
i am not normally a person to complain or take things back, i just suck it in and go on with life! BUT on wednesday 20th aug late arvo i brought my oldest a new pair of shoes, couldnt really afford to but needed to be done. searched a few shops for a pair her size etc.. ended up getting some from the warehouse for $25

now we havent had them long and she isnt a rough crazy child but they are literally scuffed up the wazu and elastic lacey things are tearing! it made me so upset i almost cried as i struggled to part with the money to start with! anyway, i still have the docket here do i have a right to return them? can i
? just she has only worn them thurs and fri and they have already been quite badly damaged. i had to get emma some new ones too so went in yesterday and got her the same ones but different colour and now im gutted... ahh!!

small thing i know but as most of you know money is tight for most people at the mo so in total $50 is HEAPS and not something that we have easily available

if i have to replace both.... would add up.

blah, sorry i prob sound like a right knob.

Edited by rachelz4kidz
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MissCandice View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MissCandice Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 10:14am
I would take them back.

I took a top back to farmers because Kylah had worn it once and the domes had broken.

They replaced it.
~ Mummy to a beautiful girl ~
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mum2emj View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mum2emj Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 10:20am
thanks! i just feel really bad taking them back, im sure its within our rights though.

oooh Kandice your wee quote is one of my favourites
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Phat_Cat View Drop Down
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take them back. you deserve functional shoes regardless of how much you pd, especially if your on a tight budget (your not alone there) i do feel stink when i have to return things but your well within your right to do so.
Tristen - 24/06/07
Rylan - 11/12/08
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hooper View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hooper Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 10:40am
yer take them back as long as you have the docket they have to replace them.
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busymum View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote busymum Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 11:35am
Take them back and insist on a refund. Shoes should at least last a year - its a manufacturing fault, not yours.
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MorgansMum View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MorgansMum Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 1:24pm
I'd take them back dos'nt the warehouse have a lifetime guarantee with proof of purchase.
Morgan, Libby








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AnnC View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnnC Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 3:07pm
oh I hear ya - I got brooke some boots from No1 shoes and after 2month max of wearing them - all the leather is peeling off them, one of the heals has come unglued and the other is about to - its not water proof. I asked my mum how long do you think I have to return them and how long should a child shoe last - and she said at least one season (which they haven't) so I am going to try and find the receipt and see what they will do as thats pretty bad - especially since Boots you would think would last longer.. in winter!
Ann


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mum2emj View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mum2emj Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 3:30pm
its frustrating aye ann?!! i ended up taking them back (ok made hubby! lol) we got our money back on one pair but have to wait until the others start showing damage.
found some other shoes somwhere else and hopefully they'll be all good.

what is up with quality though? really is cheap
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AnnC View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnnC Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 3:39pm
I have brought cheep before (more than once) and they have lasted years so buying cheep doesn't always mean they are going to falll apart quickly.

I email No1 shoes as we don't have one locally. See what they say

Yay for returning them and getting your money back - shame about the other shoes but perhaps it was a one off and they maybe ok
Ann


Also Mum to Josh (15) and Brooke (10)
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Maya View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Maya Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 4:12pm
Yay for getting your money back Rach, hope the other ones are OK.

I've got 3 different items of baby clothes from JK to take back coz the domes have busted on them already but it's finding the time...
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mum2emj View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mum2emj Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 4:36pm
Originally posted by AnnC AnnC wrote:

I have brought cheep before (more than once) and they have lasted years so buying cheep doesn't always mean they are going to falll apart quickly.


yeah, i usually buy shoes from there $15 and they last for ages wearin everyday thats why when i spent that little but more i was gutted, they were more expensive but obviously made cheaper if that makes sense.
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mum2emj View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mum2emj Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 4:37pm
grr to quality!!
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AnnC View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnnC Quote  Post ReplyReply Direct Link To This Post Posted: 23 August 2008 at 9:30pm
I also have a peapod from Babyfactory to take back as a dome has broken and it hasn't lasted that long - can't use cause its the dome I need to use.

As for the boots I was going to take back but I can't find the receipt so there goes that idea!
Ann


Also Mum to Josh (15) and Brooke (10)
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