I'm on the 'Telecom is ok' bandwagon too. I posted a therad about it recently, they were great when the idiot roadworks men severed the cables and left us with no phone (or internet

) for 24 hours they diverted the line to my mobile free of charge and gave me a credit on my account.
And now I have the $25 NZ/Aust call cap and we just got a bill and I saved $300 in calls to Australia