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caraMel View Drop Down
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Joined: 01 January 1900
Points: 5342 		Post Options Post Options   Thanks (0) Thanks(0)   Quote caraMel Quote  Post ReplyReply Direct Link To This Post Topic: Big thumbs up to Colgate!
    Posted: 24 April 2008 at 12:16pm
I got DH a Colgate electric toothbrush and it stopped working after a month of use. Grrr!
But YAY to their customer service, I rang them today about it and they're sending us a replacement right away, no questions (other than colour and product code) and a big apology for the inconvenience to us!
Mel, Mummy to E: 6, B: 4 and:

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jack_&_charli View Drop Down
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Location: christchurch
Points: 7155 		Post Options Post Options   Thanks (0) Thanks(0)   Quote jack_&_charli Quote  Post ReplyReply Direct Link To This Post Posted: 24 April 2008 at 5:31pm
that's awesome customer service!

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