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Maya 
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 Topic: Technical problems
Posted: 30 April 2009 at 12:39pm |
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Hi everyone,
My apologies for the ongoing technical issues, I know how frustrating it is for you all! Our technical team believe they have identified the cause of the issues, and are now working to resolve them. I will keep you posted on their progress via this thread.
Please hang in there, I promise OHbaby! will be back to normal as soon as humanly possible!
Hugs,
Emma and the team at OHbaby!
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 Maya Grace (28/02/03)
 (02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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pepsi
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Posted: 30 April 2009 at 6:34pm |
The geek in me wonders what the technical issue is 
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BaAsKa
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Posted: 30 April 2009 at 6:41pm |
oh whoops! didnt even see this and asked the haps in the other thread...nevermind! 
LMAO pepsi! i was thinking the same thing!!! 
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Maya
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Posted: 30 April 2009 at 6:53pm |
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We now have too much traffic for the server to cope so need to optimise our database and batch delete some old/unused stuff, but there is a bug making it a bit trickier than it should be. That's why the forums are running slow, which then causes Time Outs which cause the random error messages.
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Maya Grace (28/02/03)
(02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Henna79
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Posted: 30 April 2009 at 6:54pm |
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could this have been why we lost the sept 08 thread Emma?
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BaAsKa
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Posted: 30 April 2009 at 7:09pm |
oh too many people!! lol its a super popular site!!! 
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Maya
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Posted: 30 April 2009 at 7:20pm |
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I'm not sure, sorry Henna. I'll ask them when I speak to them, but I suspect so.
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Maya Grace (28/02/03)
(02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Twinboys2b
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Posted: 30 April 2009 at 9:09pm |
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Isn't it funny that this thread took ages to load for me!
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3yr old gorgeous ID twin boys.
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Bobbie
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Posted: 30 April 2009 at 9:54pm |
lol my money was on server issues - glad they can resolve it without you guys having to buy a new one.
The errors seem to be worst around midday - is that when they're running their batch processes?
ETA: Sorry meant to say, thanks for all your sleuthing Emma 
Edited by Bobbie
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Maya
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Posted: 01 May 2009 at 11:09am |
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Oky doky, update time. They are going to do what they can to patch things up today so we run OK over the weekend, then next week they will get stuck into the server optimisation which is going to take several hours.
So it's not a quick fix thing, but by the end of next week we should be all back to normal again.
Thanks so much for all your patience, I feel your frustration!
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Maya Grace (28/02/03)
(02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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mikeandsarina
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Posted: 11 May 2009 at 3:25pm |
 Maya wrote:
We now have too much traffic for the server to cope so need to optimise our database and batch delete some old/unused stuff, but there is a bug making it a bit trickier than it should be. That's why the forums are running slow, which then causes Time Outs which cause the random error messages. |
Could this bug have been passed onto anyone?
Just wondering cause since Iv started using the site again my whole computer has been playing up and was thinking maybe a virus? anyone else experiencing this?? I was constantly logged in as well, I am now logging in everytime I enter the sight to see if it helps?
Thanks
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COHEN MICHAEL 20 MONTHS
XXSARINAXX
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BaAsKa
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Posted: 11 May 2009 at 3:29pm |
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I havnt noticed a prob with my computer but i did just try and go into a thread which said 44 replies and 0 views!!???? and i coudnt get into it.....
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FreeSpirit
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Posted: 11 May 2009 at 3:59pm |
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I'm unable to view inspirational stories thread. Just when I needed them...
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Bizzy
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Posted: 11 May 2009 at 4:13pm |
Flutterby wrote:
I'm unable to view inspirational stories thread. |
same here - wondered if it was just me being blocked...
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BaAsKa
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Posted: 11 May 2009 at 5:36pm |
oh yup thats the thread i was talking about - couldnt remember what it was called!!  it looks like someone has been able to get into it seen as the last post was 2ish pm today.
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Bobbie
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Posted: 11 May 2009 at 10:09pm |
mikeandsarina wrote:
Could this bug have been passed onto anyone?
Just wondering cause since Iv started using the site again my whole computer has been playing up and was thinking maybe a virus? anyone else experiencing this?? I was constantly logged in as well, I am now logging in everytime I enter the sight to see if it helps?
Thanks |
I think there's a majority of us having the log in issue - it won't be a virus thing but I doubt it will be fixed with the server fixes either.
And I hope this is ok to answer but I'm pretty sure Emma means 'bug' as in there was a coding error in the batch process that the developers wrote not a bug as in a virus.
ETA: Because preggy brain made me forget what I actually came in here to post about - I can't get into that thread either.
Edited by Bobbie
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Babe
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Posted: 14 May 2009 at 9:09am |
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Emma I can't update my profile without changing my username why is that?? I want to change my emal addy and password and address and stuff since its all what I originally had when I first joined but everythings different now. I really don't want to change my username though!!
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Maya
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Posted: 14 May 2009 at 2:46pm |
You should be able to change that stuff from the main OHbaby! profile screen Babe, not the forum profile screen. Does that make sense?
The log in/out thing is on our list of problems to be fixed, it drives me nuts too!
And yes, Bobbie is right, I meant bug as in problem, not virus. The site doesn't have any viruses, we have things in place to deal with that.
Oh and the site running reaaaaaally slow over the last 24 hours isn't us, it's an Xtra problem - nice to be off the hook for once
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Maya Grace (28/02/03)
(02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Babe
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Posted: 14 May 2009 at 5:43pm |
I did change it on one profile (where I can add my avatar and tickers) but it still won't let me sign in on the new email and it wouldn't let me change the password at all 
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Maya
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Posted: 14 May 2009 at 7:48pm |
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That's the forum profile, you need to change it on the main site page. Go out of the forums onto the OHbaby! home page and select profile on the right hand side. It's the same place where you add your baby's birthday/pic to your main site profile.
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Maya Grace (28/02/03)
(02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Technical problems
