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MaeBeeBaby View Drop Down
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    Posted: 09 February 2010 at 5:05pm
Originally I put this in the 'Planning Pregnancy' section cause that's where most of my OB friends hang out, but I feel like I am keeping all my toys in one basket by doing so, and you all have a right to know this - forewarned is forearmed after all!

About a month ago I went to Woolworths and bought a small amount of groceries, totalling $45.72 on the itemised screen. When I went to use my Eftpos card, the amount showing up on the Eftpos screen was $95.72 - a difference of $50. I questioned it, and made the checkout lady start the payment process again and all was fine. Today I went to Countdown and spent $115.31, which showed up as such on the itemised screen, but the Eftpos screen showed $125.31, a difference of $10. Again, I made the checkout lady start the payment process again and all was fine... so it pays to check your Eftpos screen ladies!

Each checkout lady swears they saw the same amount on their own screens as what I see on the itemised screen, and both were shocked to see the different amount on the Eftpos screen.

I spoke to the supervisors in both supermarkets at the time (at first I was convinced the first time was a scam!!!) and they think that the operators are hitting a button accidentally that says 'cash out' or something - well surely they would have type in an amount?
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Itchy_feet View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Itchy_feet Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 5:16pm
Hmmmm interesting, thanks for that MB will have to keep an eye out. Food is expensive enough without dodgy things like that happening!
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_SMS_ View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote _SMS_ Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 5:17pm
I will be keeping an eye out now too. Yesterday i was at Countdown & there systems crashed, they then said my transaction will just go through later. Hmmmm i thought that was weird.

Lucky i normally shop at Pak n sav
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xLUCKYx View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xLUCKYx Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 5:24pm
This sounds really suss to me. I used to be a supervisor in a supermarket and unless anything has changed the only way a different price would come up on the eftpos machine is if the customer was getting cash out. It sounds to me like the operators might be trying it on... you can't really do that by accident because as you say they have to enter in the amount... I will be checking my receipts a bit better.

This reminds me though once my dad went to Burger King and spent $9.90 and they charged him $99!
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Raspberryjam View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Raspberryjam Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 5:42pm
MM DODGY!! Thanks for the heads up
http://lilypie.com]
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lilfatty View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lilfatty Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 6:23pm
Luckily I do all my shopping online.
Mummy to Issy (3) and Elias (18 months)

I did it .. 41 kgs gone! From flab to fab in under a year LFs weight blog
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MaeBeeBaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MaeBeeBaby Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 6:46pm
Originally posted by lilfatty lilfatty wrote:

Luckily I do all my shopping online.


Ah-ha well don't get me started on that one! I tried it once, and had to return ALL my produce as it was over-ripe/rotten/squishy. Total waste of the time I was meant to have saved by doing online shopping.

A friend did an experiment with on-line shopping (Woolworths) - she marked about 20 items on her shopping list online and before hitting 'checkout' she printed it off and went shopping with it, and bought exactly those goods (same brands, no deviations or extras). Came in at about $18 less. She didn't count a freight charge cause she didn't 'checkout' online.

Disclaimer - I am in the South Island so results may vary, don't try this at home.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mummy_becks Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 7:05pm

Hmmm interesting, I went to countdown yesterday and their eftpos machines weren't able to give out cash I haven't checked my statement to see if the transaction went through twice.

I was a puree feeder, forward facing, cot sleeping, pram pushing kind of Mum... and my kids survived!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote _H_ Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2010 at 7:31pm
sabrina- watch that with countdown. the same thing happened to me and i got charged twice once 2 days after then about 3weeks later i got a letter from the bank stating that they have charged it. it took me ages to get it sorted lucky it was on $30!
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MaeBeeBaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MaeBeeBaby Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 8:10am
OMG what's with Progressive!!! Doesn't make you want to shop at their stores does it!
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lilfatty View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lilfatty Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 8:13am
Originally posted by MaebeeBaby MaebeeBaby wrote:

Originally posted by lilfatty lilfatty wrote:

Luckily I do all my shopping online.


Ah-ha well don't get me started on that one! I tried it once, and had to return ALL my produce as it was over-ripe/rotten/squishy. Total waste of the time I was meant to have saved by doing online shopping.

A friend did an experiment with on-line shopping (Woolworths) - she marked about 20 items on her shopping list online and before hitting 'checkout' she printed it off and went shopping with it, and bought exactly those goods (same brands, no deviations or extras). Came in at about $18 less. She didn't count a freight charge cause she didn't 'checkout' online.

Disclaimer - I am in the South Island so results may vary, don't try this at home.


Thankfully ive never had a problem with their service .. I shop online for both my home and work place and so far so good.

I love the way that you order 1 kg of something and always end up with more because they cant get it exact.
Mummy to Issy (3) and Elias (18 months)

I did it .. 41 kgs gone! From flab to fab in under a year LFs weight blog
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bombshell Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 12:09pm
i went back to farmers last week and complained - wasnt the $4.99 that i needed but the point of it -

I bought a doll for $15 - on special (not red dot!) from $30 and was down from like $49!

anyways check my receipt later (no idea why!) and see that she has charged me $15 PLUS 33 point something %!!! so charged me $19!!!

I had a teller and a supervisor stumped - the receipt had overcharged me, they say there is no way she could have overrriden to over charge me (she was a young girl) and no idea how she did it to make sure it stops....they refunded me no worries but I was most concerned at how apparently easy it is for them to overcharge for items....weird!!!!
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WRXnKids View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WRXnKids Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 3:20pm
I loved online shopping in chch we always got better quality stuff than i normally pick and ended up with more for our dollar cos they would pick more meat than i asked or would give me a better brand at the special price if they were out. The free samples we use to get we brilliant as well. I hate that they dont do online shopping for produce down here
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MaeBeeBaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MaeBeeBaby Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 4:14pm
Things have changed somewhat WRX! It's absolutely crap quality now and I am not the only one in ChCh who thinks so - even the manager of the Rangiora store that I took the produce back to said he was absolutely appalled and rung head office while I waited!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote peanut butter Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 4:30pm
I had an interesting experience with pumpkin patch online recently. I was putting things in my cart and then I went to check out and noticed that at the checkout stage a couple of items were no longer available...fair enough. I carried on and did my payment. When I got my confirmation email 2 items were $4 more than originally...but I have no proof as to what they were. I just remember as I was looking at prices thinking "yeah, thats ok". I emailed them and they said there is nothing they can do and that the price can change up to the final purchase...but it had changed once I clicked to the payment screen (so wasnt seeing it itemised).

Then when my order did arrive 7 working days later   the main thing I wanted wasnt there as they had sold out......but its in the shops.

Grrrrr!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pikelets Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 5:51pm
I went shopping at Countdown on a Friday paid for $200 odd in groceries by eftpos.

Then my card declined when I went elsewhere!

I had been charged twice and it took all my money! But the worst part was....it was a long weekend and NOONE at Countdown could help me!   I had to dispute it with the bank to get the money back the following week.   Grrr.


3 Angels - Dec10 / Mar11 / Dec11
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blondy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote blondy Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 5:58pm
Jeepers, this has me a bit worried! All our supermarket shopping (inlcuding the shopping I do by myself) goes on DH's credit card, and I don't regularly check it...and he wouldn't know how much I spent at any one time. May have to do some re-checking!
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WRXnKids View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WRXnKids Quote  Post ReplyReply Direct Link To This Post Posted: 10 February 2010 at 6:20pm
maebeebaby i got ours sent from countdown church corner so maybe thats the difference
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clover View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote clover Quote  Post ReplyReply Direct Link To This Post Posted: 11 February 2010 at 8:15am
Sounds like they added some cash out and were going to take the money themselves at cash up time to me. Happens very reguarlarly in bars...
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MaeBeeBaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MaeBeeBaby Quote  Post ReplyReply Direct Link To This Post Posted: 11 February 2010 at 8:33am
WRX when I rung head office and asked who supplied it to me they said it came from Church Corner and FERRYMEAD - I am in berluddy Rangiora!!! So I blame Ferrymead cause I have shopped at CC and always found them as good as Rangiora!

Summerlamb that's what everyone I have told thinks!
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