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KH25 
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Joined: 01 January 1900
Location: Cambridge
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 Topic: Grrr and help with Trade Me
Posted: 20 June 2008 at 8:17am |
This is the first time I have had a problem when selling so not sure what to do. We bought a new bedroom suite so had our old bed listed. It sold yesterday (to someone with 0 feedbacks) and I emailed her asking when she wanted to pick it up as its sitting in our hallway and we have Ashleigh's party tomorrow so wanted it gone by then. She has emailed back saying sorry, but she has bid and won another bed because it had a mattress and ours didn't so can I please sell it to someone else. GRRRR  Its mainly the fact that I wanted it gone by tomorrow. So anyway there were 24 watchers so I have offered it to them but do I leave bad feedback for this other woman? She was actually polite and apologetic in her email and said she is new here so she probably doesn't understand the rules but still... I have sent back a very "to the point" email saying I'm not happy.
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Kelly, mum to DD, 19Jun06 (26wks 1lb15oz) DS1, 24Oct10 (32wks 4lb11oz) and DS2, 31Dec11 (32wks, 4lb11)
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NeoshasMummy
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Joined: 11 March 2008
Location: Auckland
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Posted: 20 June 2008 at 8:20am |
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You can leave bad feedback if you want, it is a rude thing to do though!!!!!
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 Mrs Te Kani ❤️ Neosha 26/5/2007
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jack_&_charli
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Posted: 20 June 2008 at 8:50am |
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that's very rude thing to do! but as she's new to TM, i guess you could give her a little understanding. if it were me, i'd leave a blue face
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AliaDawn
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Joined: 11 January 2008
Location: Petone, Wellington
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Posted: 20 June 2008 at 8:52am |
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At the very least she should've told you ASAP, not waited to reply to your email.
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kebakat
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Posted: 20 June 2008 at 9:09am |
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I would leave the blue face too
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caraMel
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Posted: 20 June 2008 at 9:13am |
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What a pain!! I would blue face too and explain in the feedback exactly what happened. Regardless of whether she's new or how apologetic she was, she had to have known she was leaving you in a lurch and chose not to tell you until you contacted her.
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Mel, Mummy to E: 6, B: 4 and:
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MissCandice
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Posted: 20 June 2008 at 9:18am |
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You guys are nice. I would leave a red face as it says in trade mes terms that if you place a bid its a legally binding contract or something.
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~ Mummy to a beautiful girl ~
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queenbean
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Posted: 20 June 2008 at 9:23am |
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Hmm, hard one. At the least I would definitely leave a blue face.
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Shezamumof3
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Posted: 20 June 2008 at 9:28am |
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Grrr that would peeve me off aswell!! I would leave a blue face and say you are not happy with how the auction went.
Even if she is new...its common sense really, if you bid on something and you win it, you blimmin buy it!!
Edited by CadensMum
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MrsMojo
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Joined: 18 March 2008
Location: Wellington
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Posted: 20 June 2008 at 9:41am |
How annoying. You wouldn't buy a bed from one 2nd hand retail store then wander down the road and buy another from a different 2nd hand store and try to return the first, why would she think that online trading is any different.
Leave her a red face and explain what happened in the comments box.
Edited by MrsMojo
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.Mel
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Posted: 20 June 2008 at 9:45am |
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I have to agree on the red face too. When she signed up to TM, she should have read the terms and conditions. She has to learn the hard way.
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Mr Mellow (16)
Miss Attitude (8)
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ginger
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Posted: 20 June 2008 at 9:57am |
Ask yourself this - what has she done to deserve good feedback? It's common sense that you don't commit to buying something in an auction if you don't wish to carry through on it. She knew there was no matress and bit anyway. Apologetic or no, she deserves the big red  Plus, other buyers and sellers use your fedback to help gauge whether they will trust a buyer/seller and possibly help someone else avoid the situation you're in.
Make sure you get your success fee back from TM too!
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Cuinn Lachlan 23.1.09 - 22:00
Antonia Helene 4.8.11 - 09:41
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Red
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Posted: 20 June 2008 at 10:06am |
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I reckon a red face as well, you had a contract with her and whether she is new to trademe or not doesn't matter in my opinion you still should be aware of the rules before you start bidding.
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EmDee
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Posted: 20 June 2008 at 11:08am |
 CadensMum wrote:
Even if she is new...its common sense really, if you bid on something and you win it, you blimmin buy it!! |
exactly!
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DS 8
DD 6
DS 4
DD 2
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Maya
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Posted: 20 June 2008 at 11:31am |
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I'd prob be nice and give her a blue face coz I am a big softy (sometimes!) but she really does deserve the Big Red...
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 Maya Grace (28/02/03)
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The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
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marielb
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Posted: 20 June 2008 at 11:33am |
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I'd probably leave a blue face too.. Stink for you though!
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Isaac is 6, Ethan is 4, Rico is 2 and Hunter is almost 1!
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yummymummy
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Posted: 20 June 2008 at 1:50pm |
ginger wrote:
Make sure you get your success fee back from TM too! |
Yes! I was thinking that too - otherwise the no-sale will actually cost you.
I'd probably leave a blue face though as I'm a softie 
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kiwigal
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Posted: 20 June 2008 at 2:14pm |
KylahsMum wrote:
You guys are nice. I would leave a red face as it says in trade mes terms that if you place a bid its a legally binding contract or something. |
I would have left a red face even if she is new to TM she should have understand the rules in the first place before bidding on something.
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cuppatea
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Posted: 20 June 2008 at 2:21pm |
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I would leave negative feedback, being new isn't an excuse for screwing someone over.
Plus if you let trademe know that she backed out of the sale they will refund your success fee.
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Shorty
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Posted: 20 June 2008 at 2:25pm |
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I would go for the red face! You sign up to something it is your responsibility to know the terms and conditions!
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Grrr and help with Trade Me
