I have had no problems what so ever! I am on my 3rd Dash, the first one the collapse mechanism broke so it wouldnt click in when you unfolded it and I rang the store I bought it from and they gave me a loaner until the new P&T stock came in and P&T replaced the frame.
The second frame I had the opposite problem LOL The red button to release the pram to fold jammed and I couldnt get it down. Again I called the store, got a loaner until the new stock came in and got a whole new buggy (which I is still in the box as I have not got around to putting it together).
I have had excellent service from both P&T and the store I bought it from. Are they refusing to repair it????
My friend had the same front wheel issue with her Vibe and P&T repaired it but the repair didnt work so the replaced the whole buggy.
That issue with the Dash in a common one, it was an issue with the first lot made and I am pretty sure P&T are replacing them....
Bummer you have had such a bad time with it.