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mummy_becks 
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Joined: 01 January 1900
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 Topic: Disposibles Question
Posted: 21 March 2007 at 3:04pm |
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Ok for those of us that use them and those that have in the past. If there has been a nappy in the packet that you haven't been able to use (due to being faulty) do you send it back to the company?? I have a couple of giggles that the leak guard is glued to the bit that goes on the bum and if I was to put it out the nappy would rip. If I sent them back what to they send in return for a faulty nappy that is almost too small for my boy?
Edited by mummy_becks
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I was a puree feeder, forward facing, cot sleeping, pram pushing kind of Mum... and my kids survived!
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Bizzy
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Location: New Zealand
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Posted: 21 March 2007 at 3:11pm |
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this happened to me and if you explain that bub is nearly growing out of them they will give you the next size up. i would ring them first and explain the problem. they are generally very helpful when there is a problem.
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Maya
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Joined: 16 September 2003
Location: Sydney
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Posted: 21 March 2007 at 3:26pm |
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I'd ring them, Treasures had great customer service when I had a fault with one lot of Maya's ultras. I had to send in the empty pack + the faulty nappy and one other and they sent me two packs as a replacement.
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 Maya Grace (28/02/03)
 (02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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busymum
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Posted: 21 March 2007 at 4:42pm |
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I had a cut off part (that's supposed to be used to attach around the sides) in a Treasures packet and I wasn't going to bother but then I had two! I sent the two cut-off pieces, but not the nappies they came from, with a handwritten note. I think I sent the packet with it but I can't actually remember their response.
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jack_&_charli
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Location: christchurch
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Posted: 21 March 2007 at 4:49pm |
i had quite a few huggies naps that had no tabs on them when jack was a bub. it was over about 3-4 pkts, 6-8 naps in total!! i can't remember if i rang or emailed or whatever (prob email) and they asked for the faulty ones and in return i got a voucher for 2 pkts of huggies 
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Guests
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Posted: 22 March 2007 at 8:11am |
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I dont know with Treasures but with huggies if u complain online they send you out free packs.
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Myamy
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Posted: 23 March 2007 at 11:37pm |
How frustrating. the only problem ive come across is DF pulling the tabs off when he changes Mya 
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mummy_becks
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Posted: 24 March 2007 at 9:34am |
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I sent an email to Treasures from their website and a guy has sent on back to me asking me to send them back. So i'll be doing that on Monday and I just have to say that my boy is almost too big for the size that we are sending back.
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I was a puree feeder, forward facing, cot sleeping, pram pushing kind of Mum... and my kids survived!
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Disposibles Question
