We used them and it was free delivery in Auckland which was great but we also had issues with the courier company. We were home all morning yet recieved a "call card" to arrange either redelivery or pick up from the courier depot.
B rang them to get them to come back with our delivery as we were at home!! They got the courier driver on the line and we were told we had 2 big dogs on our property!

Now I know at least one of our cats will love you to death and all three are a vocal lot but dogs?? When did we get dogs??? *sigh*
I thought there were stores that you could pick up from around the country...I would give them a call also.