Right ladies, I need your advice!

So further to our dramas a wee while ago about Jack biting chunks out of his cot, I have *finally* got the Baby Factory to agree to a solution (as I believe if a cot is that unsafe, it should have guards on it - he was biting the ends not the sides).

So... we have a Rustic Valley Pine Cot, that we got for $350. We can't afford to spend any more than that, loved the look of that one and the functionality. Linky We have it in white.

They have offered us a full refund, which is great (although I asked for a replacement and then I would find teething guards for the ends). Which leaves me with two problems: do I go back to them and say I would like a replacement and then try and find some guards for the ends (I don't think I've ever seen any before? But I guess I could make some?) or do I take the money and *try* to find something else?

I don't like the look of other cots around that price, they either look too 'colonial', or they look and feel really rickety. This one seemed perfect

So, for the wise ones out there, what should I do? DH is about as much help as deli meats to a pregnant woman so its up to us (ie me and you guys) to make a decision. TIA

Hmm the problem is where to find a BETTER cot for the same price? Or should I just spend some time making some cloth guards or something?

Yep I'm good at complaining, I know my rights and if I pay good money for something, it should last. Let's just say its been months of anguish for us, but I don't back down when I know I'm right.

Are they refunding money or giving you a store credit so you have to buy with them?

Not sure that I would want to get the same product from the same place (manufactor) IYKWIM

I see what you mean though it is a lovely cot and you wanted that one the first time so are likely to want the same or similar as a replacement I guess.

I would take the money and buy elsewhere probably if it were me.

Another option is this lady on Trademe who sells cot rail covers (fabric). They're not for the ends, but it looks like she makes them so she may be able to custom make some for you.

yay glad you got money out of them. That link for teething rails on TM looks the way to go.

I also saw these a while back. Yes they're in Aussie but I don't think even Jack could get through rubber.

Actually they only get a certain timeframe to repair or replace

Here's a good link
Came in handy when we had to play hardball with the Maclaren distributors

emz wrote: LIZ! I could hug you I looked for that lady on TM for ages, man my keyword searching must be really sucky! And.... I love that Pamco cot, and it's in Chch! I'm going to ask a question and see if we do a Buy Now that we can pickup next weekend when we'll return the other cot.

Aw shucks I'm glad it was helpful! I just searched for "white cot" in Christchurch, so not really amazing keyword searching lol.

Let us know how you get on with BF.

Those links are great - we have a chewer as well....but I have just folded a towel over and used 6 nappy pins to secure it tightly.

 

Hi emz,

Just wanted to say that we recently bought a Pamco cot (the Tudor style) and love it We haven't actually got to try it out yet but it feels really sturdy which was really important to us. We were going to get the Touchwood one at twice the price from Baby City before we found this one! If you like, PM me and I'll let you know his number as he welcomes people to view their display models before they buy, and you don't have to go through trademe. He also sells cloth rails to go on the sides or plastic teething strips.

Hope your refund is an actual refund and not just store credit!


Edited by lizzzzie

Thanks all for your advice, I have contacted the Pamco Cots guy and yes we can come and view and buy whenever we want as he has lots in stock.

Also, yes Dana they do have to give me a refund as, even though I asked for a repair or replacement, they stated in the email they would give me a 'full refund' so legally they have to do that, not give a store credit so that's good.

Cuppatea - glad you've had good experiences with the cots. I'm quite excited about this finally being over and done with so glad we will be buying quality this time.

I tied polar fleece blankets on the ends of the cots with twine to stop Jack biting this cot as its dangerous, he won't chew on anything else so that's OK. Mum's going to help me make some barriers so that's good. The way that he's going with teething we will need them for quite some time lol