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BessieBear View Drop Down
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    Posted: 19 September 2008 at 4:11pm

anyone who banks with them??

Im having issues when i'm making and online payment there is no particulars box so when i pay my rates, the sleep store etc  it doesn't work and they complain i havent paid when the money aactually doe leave my account.

Any ideas?

Sarah Mum to,
Boy 07/2008, Girl 03/2010, Boy 05/2012, Angel 07/08/2014

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BugTeeny View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BugTeeny Quote  Post ReplyReply Direct Link To This Post Posted: 19 September 2008 at 4:20pm
hmm....I use ANZ, too.
And I just paid my Annual Rates ($600 worth!! ) and water... I hope there's no issue with it as I also noticed there's no particulars box...

However, I rang to get it added as a Bill Payment thingie and gave the lady our customer number thing-a-me-whats-it.
Did you do the same or are you doing it as a pay anyone?

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BessieBear View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BessieBear Quote  Post ReplyReply Direct Link To This Post Posted: 19 September 2008 at 4:29pm

oohh um well that might help aye. well when i do the environmental rates i do it in pay anyone not bill payment and it goes through. hmmm

is tat the same for trade me too coz i cant wrk out how to do that.

(No credit card ppl)

Sarah Mum to,
Boy 07/2008, Girl 03/2010, Boy 05/2012, Angel 07/08/2014

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BugTeeny View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BugTeeny Quote  Post ReplyReply Direct Link To This Post Posted: 19 September 2008 at 5:35pm
Yup, just call the bank and they'll add TM to your bill payment thingy - you'll just need your TM account number

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Candkids View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Candkids Quote  Post ReplyReply Direct Link To This Post Posted: 19 September 2008 at 6:03pm
wow mamapickle your anual rates are cheap! (compared to ours)

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AnnC View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnnC Quote  Post ReplyReply Direct Link To This Post Posted: 19 September 2008 at 7:17pm
Originally posted by CatzKids CatzKids wrote:

wow mamapickle your anual rates are cheap! (compared to ours)


I'd say ,double it and some and you get ours
Ann


Also Mum to Josh (15) and Brooke (10)
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peanut butter View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote peanut butter Quote  Post ReplyReply Direct Link To This Post Posted: 19 September 2008 at 10:06pm

I use ANZ pay anyone and where is says "your name/business" I put my name or the name I am known under on that account.  And then when it says "message/reference" I put my rates number in and try to put as much of my address as will fit.

 

With sleepstore I have never had a problem and with trademe I put the reference in the refernce box and it seems to be ok. 

 

I have never used the bill payment option as I cant be arsed phoning the bank to get them to set it up.

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BessieBear View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BessieBear Quote  Post ReplyReply Direct Link To This Post Posted: 20 September 2008 at 9:31am

yeah biut with trademe te dont give you there account ## so how do you set it up.

sleep store says to leave reference box blank.

man banks a crap.

Sarah Mum to,
Boy 07/2008, Girl 03/2010, Boy 05/2012, Angel 07/08/2014

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peanut butter View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote peanut butter Quote  Post ReplyReply Direct Link To This Post Posted: 20 September 2008 at 9:34am
Originally posted by sarahbetha sarahbetha wrote:

yeah biut with trademe te dont give you there account ## so how do you set it up.

sleep store says to leave reference box blank.

man banks a crap.

 

With trademe I just have one person on pay anyone and keep editing the details....that way it shows up on my statement as trademe but I change their bank account details each time.  Its a pain in the arse but it works.

 

I ignore others instructions about what to put where as with ANZ you only have the boxes you have.  I just make sure that my name and invoice number is somewhere then they should be able to trace it.  So with sleep store I think I put my name in the first box and then in the reference box I put Inv No 123456 etc.

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Rachael21 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rachael21 Quote  Post ReplyReply Direct Link To This Post Posted: 20 September 2008 at 8:20pm
Originally posted by sarahbetha sarahbetha wrote:

yeah biut with trademe te dont give you there account ## so how do you set it up.


sleep store says to leave reference box blank.


man banks a crap.



You have to actually ring up the 0800 number and ask for trade me to be put on your account. Then it will be in the pay bills area.
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nictoddie View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nictoddie Quote  Post ReplyReply Direct Link To This Post Posted: 20 September 2008 at 9:13pm
I have always had them added by secure mail never rang them up just emailed it through with the details I need added
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