I am with ASB too and they are pretty good but there is one thing that bugs me about them.
Up at Albany Westfield all the banks have playpens except ASB. Westpac even has a glass-walled playroom for tots.
When I complained to them about how hard it is to stand in line with a 2 year old 'bolter' they pointed out that they do have computers with games on them for kids. But IMHO if a kid is old enough to play a computer game, they are old enough to wait quietly. Grrr.
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Outstanding customer service - ASB!
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